Program Coordinator - Benefits, Hybrid

Dartmouth Health; Lebanon (NH); Hybrid; USD 50,000 - 65,000; Full time

Job summary

A leading healthcare organization is seeking a Program Coordinator for their Benefits Department. This hybrid role involves administrative support, managing communications, and assisting with employee benefits processes. The ideal candidate will have strong organizational skills and experience with Microsoft Office. This full-time position offers a supportive work environment and opportunities for professional growth.

Qualifications

• At least 3 years of experience, one year supporting a managerial position.
• Strong computer experience including Word and Excel required.

Responsibilities

• Processes and tracks benefits vendors' invoices.
• Distributes electronic benefit orientation packages for new employees.
• Screens and assesses the relative priorities of incoming correspondence.

Skills

Communication

Attention to Detail

Organizational Skills

Education

Associates Degree

Tools

Microsoft Office

Smartsheet

Job description

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Overview

The Benefits Department at Dartmouth Health is seeking a Program Coordinator to join the team.

This hybrid position works two days onsite at our Lebanon, NH campus and three days remotely. On-site training is expected for the first full week of employment.

The Program Coordinator performs a wide range of confidential administrative tasks to support the Benefits Department. They also schedule and maintain calendars for the Benefits Operations Manager.

The successful candidate will have experience using Microsoft Office applications and Smartsheet Administration (preferred). If needed, training will be provided in Smartsheet. They will be comfortable working autonomously, with strong attention to detail, and excellent interpersonal, communication, and organizational skills.

This is a full-time, 40-hour/week, benefitted day-shift position working Monday-Friday, 8:00 am - 4:30 pm.

Responsibilities

1. Processes and tracks benefits vendors' invoices.
2. Distributes electronic benefit orientation packages for new employees and status changes to newly eligible.
3. Assists employees with HELP loan requests; processes requests for payment.
4. Liaises between employees and the review committee for HOPE Fund grant requests; processes and tracks approvals and denials.
5. Processes and tracks Service Club awards for distribution.
6. Assists the Benefits team with special projects and ongoing communications to employees and retirees.
7. Screens and assesses the relative priorities of incoming correspondence and inquiries, organizes systems of distribution, and reviews these items to ensure proper flow through the office.
8. Develops and maintains administrative office procedures and systems, including filing systems, scheduling, drafting, document processing systems, and distribution/routing systems.
9. Serves as a resource person who can direct persons and inquiries and provide information.
10. Performs other duties as required or assigned.

Qualifications

1. Associates degree with at least 3 years of experience, (one year supporting a managerial position) or the equivalent combination of education and experience.
2. Ability to work independently, assess priorities, and organize workload.
3. Excellent communication skills required.
4. Attention to detail, strong interpersonal, communication, and organizational skills essential.
5. Strong computer experience including Word and Excel required.

Required Licensure/Certifications

• None

Additional details: Remote: Hybrid Remote, Area of Interest: Professional/Management, FTE/Hours per pay period: 40 hrs/week, Shift: Day, Job ID: 31989

Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.