Program Coordinator - Benefits, Hybrid

Dartmouth-Hitchcock; Lebanon (NH); Hybrid; USD 40,000 - 65,000; Full time

Job summary

An established industry player is seeking a dedicated Program Coordinator to support their Benefits Department. This full-time hybrid role combines on-site and remote work, providing a unique opportunity to engage in diverse administrative tasks. The ideal candidate will thrive in a fast-paced environment, showcasing strong organizational and communication skills. With a focus on detail and autonomy, you will play a vital role in processing benefits, assisting employees, and maintaining efficient office procedures. If you're ready to make a significant impact in a collaborative team, this position could be the perfect fit for you.

Qualifications

• Associates degree with 3 years of experience, including managerial support.
• Ability to work independently and organize workload effectively.

Responsibilities

• Process benefits vendors’ invoices and assist with employee inquiries.
• Maintain administrative procedures, including filing and scheduling.

Skills

Microsoft Office

Smartsheet Administration

Interpersonal Skills

Attention to Detail

Organizational Skills

Communication Skills

Education

Associates Degree

Tools

Word

Excel

Job description

Overview

The Benefits Department at Dartmouth Health is seeking a Program Coordinator to join the team.

This hybrid position requires working two days onsite at our Lebanon, NH campus and three days remotely. On-site training is expected during the first full week of employment.

The Program Coordinator performs a wide range of confidential administrative tasks to support the Benefits Department. They also schedule and maintain calendars for the Benefits Operations Manager.

The successful candidate will have experience using Microsoft Office applications and Smartsheet Administration (preferred). Training in Smartsheet will be provided if needed. The candidate should be comfortable working autonomously, with strong attention to detail, and possess excellent interpersonal, communication, and organizational skills.

This is a full-time, 40-hour/week, benefitted day-shift position working Monday through Friday, from 8:00 am to 4:30 pm.

Responsibilities

1. Process and track benefits vendors’ invoices.
2. Distribute electronic benefit orientation packages for new employees and for those with status changes to newly eligible employees.
3. Assist employees with HELP loan requests and process payment requests.
4. Serve as a liaison between employees and the review committee for HOPE Fund grant requests; process and track approvals and denials.
5. Process and track Service Club awards for distribution.
6. Assist the Benefits team with special projects and ongoing communications to employees and retirees.
7. Screen and assess the priorities of incoming correspondence and inquiries, organize distribution systems, and review items to ensure proper flow through the office.
8. Develop and maintain administrative office procedures and systems, including filing, scheduling, drafting, document processing, and distribution/routing systems.
9. Serve as a resource person to direct inquiries and provide information.
10. Perform other duties as required or assigned.

Qualifications

• Associates degree with at least 3 years of experience, including one year supporting a managerial position, or the equivalent combination of education and experience.
• Ability to work independently, assess priorities, and organize workload.
• Excellent communication skills.
• Attention to detail, with strong interpersonal, communication, and organizational skills.
• Proficiency in Word and Excel.

Required Licensure/Certifications

• None