Program Coordinator

IICRC; Tukwila (WA); In loco; USD 65.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k)

Health insurance

Paid time off

Training & development

Dental insurance

Vision insurance

Descrizione del lavoro

Paul Davis is seeking an Administrative/Program Coordinator to drive compliance on residential and commercial restoration projects, including water, fire, mold and reconstruction services. The role partners with internal teams, customers, and vendors to ensure progress, deadlines, and quality standards are met.

The ideal candidate is highly organized, detail-oriented, customer-focused, and skilled in communication and problem solving.

Competenze

• Excellent organizational and communication skills required.
• Experience coordinating restoration or construction projects preferred.
• Strong attention to detail and customer service mindset.
• Ability to manage documentation and deadlines effectively.

Mansioni

• Drive compliance with standards and regulations using internal systems.
• Support Project Management and Estimating in client relationships.
• Field calls from customers and team members; build rapport.
• Follow up with internal teams, subcontractors, and vendors to track requirements and deadlines.
• Maintain organized project documentation and filing systems.
• Coordinate communication with customers on schedules and updates.
• Push for answers; persistently follow up when action is needed.
• Maintain records of customer communication and project activity.
• Maintain subcontractor documentation, coordination, and compliance tracking.
• Coordinate subcontractor and supplier prequalification and registration.
• Learn about construction and building homes.
• Be part of a growing business and have fun.

Conoscenze

Proactive

Organized

Analytical

Problem-solving

Detail-oriented

Multitasking

Communication

Customer-focused

Formazione

High School Diploma or equivalent

Strumenti

Xactanalysis

DASH RMS

Microsoft Office

Descrizione del lavoro

Responsive recruiter

Benefits

• 401(k)
• Health insurance
• Paid time off
• Training & development
• Dental insurance
• Vision insurance

Project Coordinator Job Description

Position:

Administrative Coordinator/Program Coordinator

The Project Coordinator is responsible for driving compliance with the contractual obligations for residential and commercial restoration projects, including water, fire, mold, storm, reconstruction and contents services. This role works closely with internal teams, subcontractors, customers, and vendors to ensure projects progress efficiently, deadlines are met, and company standards are upheld.

The ideal candidate is highly organized, detail-oriented, and customer-focused, with strong communication and problem-solving abilities. Key responsibilities include maintaining project documentation, monitoring project progress, and ensuring a high level of customer satisfaction throughout the restoration process.

We’re looking for a self-starter who can drive results through influence.

What does a Project Coordinator with Paul Davis do?

• Drives compliance with standards and regulations utilizing internal office systems
• Supports the Project Management and Estimating teams in building and maintaining client relationships
• Fields calls from customers and team members and builds rapport
• Proactively follows up with internal teams, subcontractors and vendors to keep requirements, documentation, and deadlines on track
• Maintains organized project documentation and filing systems.
• Coordinates communication with customers regarding project schedules, timelines, and updates.
• Comfortable pushing for answers and persistently following up when action is needed
• Maintain accurate records of customer communication and project activity.
• Maintain subcontractor documentation, coordination, and compliance tracking.
• Coordinate subcontractor and supplier prequalification and registration requirements.
• Learns new things about construction and building homes
• Has fun and is part of a growing business

Why The Team Needs You?

Serving others in their time of need is not easy. We are a fast-paced, progressive company with a hands-off approach management style. We need someone who can take charge, problem solve, build relationships, and complete tasks while being a stickler for the details. We also want a fun personality that enjoys getting results.

Why Join The Team?

We are an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. Built upon principles of customer service and leadership, not only living our company values to be more than just a service provider, but to restore communities.

Skills Desired Of Team Member

• Proactive, assertive personality
• Organized, analytical program coordinator who likes a fast-paced environment
• Likes to problem-solve and help people find solutions
• Strong organizational, multitasking, and problem-solving abilities
• Is a stickler for the details
• Can review data and deductively think through what information might be missing
• Likes to create and follow systems while helping others to follow them as well
• Enjoys taking care of others
• High School Diploma or equivalent
• Proficiency in Microsoft Office (Word, Excel, Outlook, Teams)
• Familiarity with systems such as Xactanalysis, and DASH (also known as RMS or COTALITY) is a plus
• Experience or basic knowledge in building construction and restoration processes preferred
• Professional appearance and courteous manner

Compensation: $65,000.00 - $75,000.00 per year

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Our Vision

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Practice Continuous Improvement

Our Mission

To provide opportunities for great people to deliver Best in Class results