Program Coordinator

IICRC; Jacksonville, Northern (FL, KY); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Training & development

Dental insurance

Vision insurance

Job summary

Paul Davis is seeking an organized and proactive Project Coordinator to drive compliance with restoration project standards, manage documentation, and coordinate with internal teams, subcontractors, customers, and vendors. The role emphasizes strong communication, problem-solving, and meticulous record-keeping.

You will support project management, monitor progress, and ensure deadlines are met while maintaining high levels of customer satisfaction across residential and commercial restoration

Qualifications

• Must be highly organized with attention to detail.
• Strong communication and problem-solving abilities.
• Experience coordinating projects and maintaining documentation.

Responsibilities

• Drive compliance with project standards and regulations.
• Support Project Management and Estimating teams in client relationships.
• Field calls from customers and team members; build rapport and follow up.
• Maintain organized project documentation and filing systems.
• Coordinate schedules, timelines, and updates with customers and subcontractors.

Skills

Communication

Organization

Problem-solving

Customer service

Documentation

Education

High School Diploma

Tools

Microsoft Office

XactAnalysis

Job description

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Training & development
• Dental insurance
• Vision insurance

Project Coordinator Job Description

Position: Administrative Coordinator/Program Coordinator

The Project Coordinator is responsible for driving compliance with the contractual obligations for residential and commercial restoration projects, including water, fire, mold, storm, reconstruction and contents services. This role works closely with internal teams, subcontractors, customers, and vendors to ensure projects progress efficiently, deadlines are met, and company standards are upheld.

The ideal candidate is highly organized, detail-oriented, and customer-focused, with strong communication and problem-solving abilities. Key responsibilities include maintaining project documentation, monitoring project progress, and ensuring a high level of customer satisfaction throughout the restoration process.

We’re looking for a self-starter who can drive results through influence.

What does a Project Coordinator with Paul Davis do?

• Drives compliance with standards and regulations utilizing internal office systems
• Supports the Project Management and Estimating teams in building and maintaining client relationships
• Fields calls from customers and team members and builds rapport
• Proactively follows up with internal teams, subcontractors and vendors to keep requirements, documentation, and deadlines on track
• Maintains organized project documentation and filing systems.
• Coordinates communication with customers regarding project schedules, timelines, and updates.
• Comfortable pushing for answers and persistently following up when action is needed
• Maintain accurate records of customer communication and project activity.
• Maintain subcontractor documentation, coordination, and compliance tracking.
• Coordinate subcontractor and supplier prequalification and registration requirements.
• Learns new things about construction and building homes
• Has fun and is part of a growing business

Why The Team Needs You?

Serving others in their time of need is not easy. We are a fast-paced, progressive company with a hands-off approach management style. We need someone who can take charge, problem solve, build relationships, and complete tasks while being a stickler for the details. We also want a fun personality that enjoys getting results.

Why Join The Team?

We are an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. Built upon principles of customer service and leadership, not only living our company values to be more than just a service provider, but to restore communities.

Skills Desired of Team Member:

• Proactive, assertive personality
• Organized, analytical program coordinator who likes a fast-paced environment
• Likes to problem-solve and help people find solutions
• Strong organizational, multitasking, and problem-solving abilities
• Is a stickler for the details
• Can review data and deductively think through what information might be missing
• Likes to create and follow systems while helping others to follow them as well
• Enjoys taking care of others
• High School Diploma or equivalent
• Proficiency in Microsoft Office (Word, Excel, Outlook, Teams)
• Familiarity with systems such as Xactanalysis, and DASH (also known as RMS or COTALITY) is a plus
• Experience or basic knowledge in building construction and restoration processes preferred
• Professional appearance and courteous manner