Administrative Coordinator/Program Coordinator

IICRC; Lowell, Northern (MA, KY); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Job summary

Paul Davis is seeking an organized Administrative Coordinator in Lowell, MA to support customers and team members, manage front-office operations, and help build reliable office systems. You will field calls, create processes, ensure regulatory compliance, and collaborate with a growing restoration team while delivering friendly, professional service.

Quality and compassion for people in need drive our culture, with benefits such as health insurance, paid time off, and opportunities for

Qualifications

• High School Diploma or equivalent.
• Professional appearance and courteous manner.
• Willingness to learn new computer programs.

Responsibilities

• Fields calls from customers and team members and builds rapport.
• Oversees office administrative operations.
• Creates office systems.
• Problem solves and helps people find solutions.
• Improves the community by serving others.
• Learns new things about construction and building homes.
• Has fun and is part of a growing business.
• Ensure compliance with standards and regulations utilizing internal office systems.

Skills

Organized

People skills

Problem solving

Task oriented

Detail oriented

Numerical skills

Systems thinking

Care for others

Professional appearance

High School Diploma

Education

High School Diploma or equivalent

Tools

MS Office

Email

Job description

• Health insurance
• Opportunity for advancement
• Paid time off

What does an Administrative Coordinator with Paul Davis do?

• Fields calls from customers and team members and builds rapport
• Oversees office administrative operations
• Creates office systems
• Problem solves and helps people find solutions
• Improves the community by serving others
• Learns new things about construction and building homes
• Has fun and is part of a growing business
• Ensure compliance with standards and regulations utilizing internal office systems

Why The Team Needs You? Serving others in their time of need is not easy. We are a fast-paced, progressive company with a hands-off approach management style. We need someone who can take charge, problem solve, build relationships, and complete tasks while being a stickler for the details. We also want a fun personality that enjoys getting results.

Why Join The Team? We are an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. Built upon principles of customer service and leadership, not only living our company values to be more than just a service provider, but to restore communities.

Skills Desired of Team Member:

• Organized, analytical administrative coordinator who likes a fast-paced environment
• Loves talking to people and building relationships
• Likes to problem-solve and help people find solutions
• Enjoys completing tasks
• Is a stickler for the details
• Likes math (geometry) and working with numbers and measurements
• Can review data and deductively think through what information might be missing
• Likes to create and follow systems while helping others to follow them as well
• Enjoys taking care of others
• High School Diploma or equivalent
• Professional appearance and courteous manner

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Our Vision:

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values:

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Our Mission:

How many years of phone experience do you have in a work environment? *

Explain your past jobs and how they relate to this particular position. *

How many years of administrative experience do you have? *

Are you comfortable with computers, email, using the internet, and learning new computer programs? *

I was referred to this position by a current employee

Because Paul Davis is a franchise organization, benefits vary based on franchisee.

Opportunity for Overtime

Paid Time Off

Opportunity for Advancement

Great Company Culture

In my job, I find stability, flexibility, personal development, and fulfillment. I have recommended Paul Davis as a place to work and will continue. Because the nature of our business is helping people, I find a trend of people who care a lot about their work, both at a franchise level and the corporate level.