Program Coordinator

Woodlands-Senior-Living-1; Madison (ME); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Vacation & holidays

Attendance bonus

Referral bonus

Tuition assistance

Health/dental/vision

401(k) plan

Job summary

Woodlands Senior Living in Maine is seeking a Program Coordinator to supervise daily staffing, coordinate resident services, and support care quality for our memory care and assisted living residents.

You will provide direction, orientation and coaching to staff, monitor service plans, oversee admissions processes and handle complaints to protect resident rights, with CRMA certification and PSS training required. This role emphasizes teamwork and communication.

Qualifications

• Must be 18 years of age.
• CRMA certification and PSS training required.
• Proof of immunization/immunity to MMR and Varicella.
• Valid Maine driver’s license and satisfactory driving record may be required.
• Strong command of the English language.

Responsibilities

• Determine, coordinate and supervise daily staffing assignments and levels.
• Provide direction, orientation, training and coaching to staff.
• Evaluate resident services and ensure quality, cost efficiency and compliance.
• Oversee pre-admission/admission process to maintain census and support families.
• Coordinate service plans to address resident needs and interventions.
• Report complaints or rights violations to the Administrator/Executive Director.

Skills

Staff coordination

Communication

Supervisory skills

Education

CRMA certification

PSS training

Job description

Description

Do you have a background in administration or healthcare? Do you have a soft spot in your heart for helping senior citizens and their families? Do you seek a rewarding career within a supportive workplace? Consider joining our team - we offer the opportunity to improve the lives of others while fulfilling your own career goals. Hiring immediately!
Woodlands Senior Living is a Maine-based, family-owned-and-operated organization that provides the people of Maine a trusted partner in assisted living and memory care. Our mission is to make each day the best day possible for every resident we serve. Our teammates are committed to high standards of behavior to deliver the highest quality of care and provide a safe and inclusive work environment.

What you will do as a Program Coordinator:

• Determine, coordinate and supervise daily staffing assignments and levels. Performs staff responsibilities as needed to fulfill required service levels.
• Provide direction, orientation, training, coaching and mentoring to staff. Assists with performance evaluations.
• Facilitate the development, implementation and evaluation of resident services. Assesses quality of services delivered and identifies and resolves issues affecting the delivery of care. Monitors resident care to promote optimal resident outcomes, satisfaction, cost efficiency and compliance.
• Coordinate and supervise under the direction of the Administrator/Executive Director pre-admission/admission process to ensure that facility census is maintained, placements are appropriate, and the process is supportive of prospective residents and their family members.
• Coordinate assessment and service plan process to ensure that the abilities and needs of each resident are identified in a thorough and timely manner and that a service plan which addresses strategies and interventions for all areas in which the resident needs encouragement, assistance, or intervention is implemented in a consistent manner.
• Immediately report all complaints, grievances or allegations of resident rights violations observed or made by residents, legal representatives, family members, visitors or other employees to the Administrator/Executive Director.

The benefits to join the team:

• Vacation and holiday pay because you deserve time to relax and recharge.
• Perfect attendance bonus to recognize your dedication and commitment.
• Referral bonus to show our appreciation for seeking new team members.
• Tuition assistance because we believe in the investment of your growth and success.
• Health, dental, vision and supplemental benefits to support your health.
• 401(k) savings and investment plan to prepare for your future.

Requirements

What you’ll bring to the role:

• Must be 18 years of age.
• Must have a valid CRMA certification and be willing to complete PSS training.
• Must provide proof of immunization/immunity to MMR and Varicella
• A current, valid license to operate a vehicle in the state of Maine and a driving record that is satisfactory to the company may be required.
• Strong command of the English language with the ability to follow oral and written instructions with precision.