Program Case Manager for Participant Growth

Northeast Arc; Danvers (MA); On-site; USD 46,000 - 62,000; Full time

Job summary

Northeast Arc seeks a dedicated supervisor to provide supervision, opportunities, and skill development to participants in its community-based day and work support program. You will train and guide assigned program case managers, oversee a caseload, and ensure progress toward goals within a dynamic community setting.

You will evaluate progress, develop individual skills, maintain documentation, and coordinate transportation and volunteer placements.

Qualifications

• High School Diploma or equivalent required.
• Excellent organizational and interpersonal skills; effective communicator in writing and speech.
• Valid driver’s license and reliable transportation required.
• Must be able to lift up to 50 lbs and stand/walk up to 1 hour.

Responsibilities

• Evaluate individuals' progress periodically and adjust as needed to improve outcomes.
• Evaluate and determine participants’ interests and develop individual skills.
• Provide caseload oversight by attending meetings, maintaining contact, completing documentation, and ensuring progress.
• Create individual goals reflecting participants’ vision for skill development.
• Maintain required documentation (Daily Data, Monthly/Quarterly Progress Notes, Assessments, Confidential Records).
• Provide transportation to participants as needed.
• Assist in obtaining volunteer placements and coach participants in those placements.
• Attend and complete required training assigned by supervisor.

Skills

Organizational skills

Interpersonal skills

Communication

ASL communication

Education

High School Diploma

Job description

Northeast Arc seeks a dedicated supervisor to provide supervision, opportunities, and skill development to participants in its community-based day and work support program. You will train and guide assigned program case managers, oversee a caseload, and ensure progress toward goals within a dynamic community setting.

You will evaluate progress, develop individual skills, maintain documentation, and coordinate transportation and volunteer placements.