Community Program Case Manager Lead

Ne Arc; Danvers (MA); On-site; USD 40,000 - 60,000; Full time

Job summary

Ne Arc in Massachusetts seeks a supervisory role overseeing participants in community-based day and work support programs, and guiding assigned program case managers. The role focuses on supervision, coaching, and development to help participants reach their personal goals.

Responsibilities include evaluating progress, maintaining documentation, coordinating transportation, and arranging volunteer placements, with ongoing training provided to support success in the program.

Qualifications

• High School Diploma or equivalent required; 1 year of related experience preferred.
• Excellent organizational and interpersonal skills.
• Experience working with intellectually and/or developmentally disabled adults preferred.
• Ability to communicate in English and/or ASL.
• Valid driver’s license and reliable transportation.
• Must be able to lift up to 50 lbs.
• Must be able to stand/walk up to one hour.

Responsibilities

• Supervise and support participants in day and work programs.
• Provide supervision, guidance, and training to assigned program case managers.
• Evaluate participant progress and adjust plans to improve outcomes.
• Develop individual goals reflecting the participant’s vision for skill development.
• Maintain all required documentation and ensure progress toward goals.
• Coordinate transportation for participants when vehicles are available.
• Assist in securing volunteer placements and coach participants there.
• Attend required training as assigned.

Skills

Organizational skills

Interpersonal skills

Communication

ASL

English

Education

High School Diploma or equivalent

Job description

Ne Arc in Massachusetts seeks a supervisory role overseeing participants in community-based day and work support programs, and guiding assigned program case managers. The role focuses on supervision, coaching, and development to help participants reach their personal goals.

Responsibilities include evaluating progress, maintaining documentation, coordinating transportation, and arranging volunteer placements, with ongoing training provided to support success in the program.