Program Assistant - Outpatient - Full Time

San Jose Behavioral Health Hospital; San Jose (CA); On-site; USD 34,000 - 41,000; Full time

Job summary

San Jose Behavioral Health Hospital is seeking a Program Assistant for outpatient services, full-time, 11:00AM–7:30PM, Monday to Friday. The role provides administrative support to the program team, manages scheduling and timekeeping, and keeps records and reports.

Qualifications include a high school diploma, 1+ year of office experience, and CPR/de-escalation certification; healthcare experience preferred. The compensation ranges from $25.00 to $29.78 per hour, DOE, onsite in California.

Qualifications

• One or more years of experience in an office or administrative environment.
• Healthcare experience preferred.

Responsibilities

• Serve as the primary contact on day to day operational and administrative issues for the program(s).
• Maintain records, order supplies, files, correspondence, program materials and reports.
• Coordinate scheduling and administrative activities in support of staff and patients.
• Assist with grant or proposal writing as needed to meet the objectives of the program.
• Demonstrate a positive, empathetic and professional attitude towards customers always; prioritize patient safety.

Skills

Office administration

Scheduling

Customer service

Education

High school diploma or equivalent

CPR and de-escalation/restraint certification

First aid certification

Job description

Program Assistant - Outpatient - Full Time - 11:00AM to 7:30PM - Monday to Friday

Salary Range: $25.00/hr to $29.78/hr - DOE

Location: Onsite

Purpose Statement

Provide administrative support to program team. Responsible for staff scheduling, time keeping, record keeping, program or unit clerical needs.

Essential Functions

• Serve as the primary contact on day to day operational and administrative issues for the program(s).
• Perform general office duties, such as maintaining records, ordering supplies, files, correspondence, program materials and reports for the program.
• May assist with grant or proposal writing, as needed to meet the objectives of the program.
• Coordinate scheduling and administrative activities in support of staff and patients , as directed.
• Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

Other Functions

• Perform other functions and tasks as assigned.

Education/Experience/Skill Requirements

• High school diploma or equivalent required.
• One or more years’ experience in an office or administrative environment required.
• Previous healthcare experience preferred.

Licenses/Designations/Certifications

• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility.

Additional Regulatory Requirements

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

Compensation

Compensation for roles at San Jose Behavioral Health varies depending on a wide array of factors including but not limited to the specific location, role, skill set, and level of experience. As required by local law, San Jose Behavioral Health provides a reasonable hourly range of compensation for roles that may be hired in California as set forth below.

SJBH Range = $25.00/hour - $29.78/hour - DOE

SANJO