Program Assistant - Clinical Services - Full Time

San Jose Behavioral Health Hospital; San Jose (CA); On-site; USD 34,000 - 41,000; Full time

Job summary

San Jose Behavioral Health Hospital seeks a Program Assistant in Clinical Services for a full-time, 8:00 AM to 4:30 PM, Monday to Friday on-site in California. This role provides administrative support to the program team, including staff scheduling, timekeeping, record keeping, and clerical tasks for the unit.

You will coordinate scheduling, maintain records, and assist with program materials. The position requires a high school diploma and 1+ year of office experience; CPR and de-escalation

Qualifications

• High school diploma or equivalent required.
• One or more years’ experience in an office or administrative environment required.
• Previous healthcare experience preferred.

Responsibilities

• Serve as the primary contact on day to day operational and administrative issues for the program(s).
• Perform general office duties, such as maintaining records, ordering supplies, files, correspondence, program materials and reports for the program.
• Coordinate scheduling and administrative activities in support of staff and patients, as directed.
• Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints.

Skills

Administrative support

Customer service

Education

High school diploma

Job description

Program Assistant - Clinical Services - Full Time - 8:00AM to 4:30PM - Monday to Friday

Salary Range: $25.00/hr to $29.78/hr - DOE

Location: Onsite

Purpose Statement

Provide administrative support to program team. Responsible for staff scheduling, time keeping, record keeping, program or unit clerical needs.

Essential Functions

• Serve as the primary contact on day to day operational and administrative issues for the program(s).
• Perform general office duties, such as maintaining records, ordering supplies, files, correspondence, program materials and reports for the program.
• May assist with grant or proposal writing, as needed to meet the objectives of the program.
• Coordinate scheduling and administrative activities in support of staff and patients , as directed.
• Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

Other Functions

• Perform other functions and tasks as assigned.

Education/Experience/Skill Requirements

• High school diploma or equivalent required.
• One or more years’ experience in an office or administrative environment required.
• Previous healthcare experience preferred.

Licenses/Designations/Certifications

• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility.

Additional Regulatory Requirements

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

Compensation

Compensation for roles at San Jose Behavioral Health varies depending on a wide array of factors including but not limited to the specific location, role, skill set, and level of experience.As required by local law, San Jose Behavioral Health provides a reasonable hourly range of compensation for roles that may be hired in California as set forth below.

SJBH Range = $25.00/hour - $29.78/hour - DOE