Program Assistant – Education & Training Support

Guilford Technical Community College; Northern (KY); Hybrid; USD 32,000 - 42,000; Part time

Benefits offered by this job

Pension plan

Competitive benefits

Open and inclusive culture

Job summary

Guilford Technical Community College ( GTCC ) is seeking a dedicated Program Assistant to provide administrative and clerical support for the Industry and Trades Training department. You will handle client communications, schedule adjunct instructors, and assist with payroll, contracts, and documentation while coordinating with multiple internal teams.

The role requires strong Microsoft Office skills, two years of related experience, and a commitment to customer service.

Qualifications

• Two years of related administrative experience.
• Thorough knowledge of office practices and basic accounting to track budgets and expenditures.
• Proficiency in Microsoft Office products and database software applications.

Responsibilities

• Provide customer service and training support for Industry and Trades Training programs including inquiries and registrations.
• Assist with follow-up and response to client requests for training.
• Support marketing, outreach, and budget planning activities within the department.
• Prepare course materials, contracts, and documents for distribution and filing.
• Assist with payroll processes and auditing preparation.
• Maintain confidentiality and a professional demeanor in communications.

Skills

Communication skills

Customer service

Multitasking

Education

Associate’s Degree in Business Administration or related field

Bachelor’s Degree in Business Administration or related field

Tools

Microsoft Office

Word processing

Spreadsheets

Database software

Job description

Guilford Technical Community College ( GTCC ) is seeking a dedicated Program Assistant to provide administrative and clerical support for the Industry and Trades Training department. You will handle client communications, schedule adjunct instructors, and assist with payroll, contracts, and documentation while coordinating with multiple internal teams.

The role requires strong Microsoft Office skills, two years of related experience, and a commitment to customer service.