Program Assistant — Education Navigator Support

Guilford Technical Community College; Northern (KY); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Pension plan

Professional development

Job summary

Guilford Technical Community College (GTCC) seeks a Program Assistant to provide administrative and navigation support for the More Than A Job NC program. You will handle referrals, enrollment paperwork, and document student activities while coordinating with the Education Navigator and attending trainings.

The role requires two years of administrative experience, strong MS Office skills, and a commitment to confidentiality and professionalism in a fast-paced environment.

Qualifications

• Two years of related administrative experience.
• Experience with social service organizations and collaborative programming is desired.
• Experience in customer service including data collection and data entry.
• Ability to maintain confidentiality and exercise sound judgment.
• Strong written, verbal, interpersonal, and presentation skills.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).

Responsibilities

• Provide administrative and navigation support for More Than A Job NC program activities.
• Process referrals and complete program eligibility and enrollment paperwork.
• Document student activities and attendance; support program participants.
• Attend program meetings, trainings, and outreach events.
• Collaborate with Education Navigator and program staff to ensure smooth operations.

Skills

Customer service

Data entry

Confidentiality

Verbal and written communication

Multitasking

Organizational skills

Education

Associate’s Degree

Bachelor’s Degree (preferred)

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Guilford Technical Community College (GTCC) seeks a Program Assistant to provide administrative and navigation support for the More Than A Job NC program. You will handle referrals, enrollment paperwork, and document student activities while coordinating with the Education Navigator and attending trainings.

The role requires two years of administrative experience, strong MS Office skills, and a commitment to confidentiality and professionalism in a fast-paced environment.