Behavioral Health Program Assistant

Centerstone; Missouri; On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Employee Assistance Program

Mileage Reimbursement

Employee Discounts

Workplace Culture

Job summary

Centerstone is seeking a Program Assistant in Saint Louis, MO to support the ACT multidisciplinary team. You will coordinate daily schedules, manage client intake, maintain records, and serve as a key contact for clients, families, and community partners, ensuring smooth program operations and excellent client experiences.

The role emphasizes office administration, data management, and collaborative teamwork within a behavioral health service setting.

Qualifications

• Experience in human services or office management preferred.
• Strong communication and time-management skills.
• Ability to maintain confidential information.

Responsibilities

• Coordinate daily, weekly, and monthly schedules to support client services and team operations.
• Serve as a primary point of contact for clients, families, agencies, and community partners, providing exceptional customer service.
• Assist with client intake, screening, admission, and referral processes to ensure accurate onboarding.
• Participate in daily team staffing meetings and collaborate with multidisciplinary team members to support client care.
• Maintain client records and charts in accordance with organizational standards, ensuring documentation is complete, current, and accessible.
• Monitor admissions, discharges, and program activity data to support reporting and operational needs.
• Collect, organize, and track information used for reports, statistics, and program performance monitoring.
• Manage office operations, including ordering and maintaining supplies, equipment, furniture, and program resources.
• Coordinate vehicle usage records, mileage tracking, and maintenance scheduling for program vehicles.
• Provide receptionist support by greeting visitors, answering phone calls, and directing inquiries in a professional manner.
• Triage calls and coordinate communication between clients and team members, assisting with urgent concerns and helping de-escalate situations.
• Support agency policy communication and assist with policy updates as needed.
• Oversee landline and cellular phone account administration.

Skills

Customer service

Organization

Scheduling

Record keeping

Education

High School Diploma or equivalent

Experience in human services or office management

Tools

Microsoft Office

Job description

Centerstone is seeking a Program Assistant in Saint Louis, MO to support the ACT multidisciplinary team. You will coordinate daily schedules, manage client intake, maintain records, and serve as a key contact for clients, families, and community partners, ensuring smooth program operations and excellent client experiences.

The role emphasizes office administration, data management, and collaborative teamwork within a behavioral health service setting.