Program Assistant: Administrative & Data-Driven Ops

Travel Security Careers; South Solon (OH); On-site; USD 28,000 - 62,000; Full time

Job summary

Transportation Security Administration, Department of Homeland Security (TSA) is seeking Program Assistants to help keep offices and airport operations organized and running smoothly in South Solon, OH. You will support managers with administrative coordination, data tracking, scheduling, records, payroll, and daily program needs.

The role requires attention to detail, ability to handle multiple assignments, and clear communication across teams.

Qualifications

• Experience providing administrative or program support in a busy office
• Ability to track deadlines, records, and performance information
• Experience preparing reports, correspondence, spreadsheets, or presentations
• Familiarity with payroll, timekeeping, or HR-related tasks is a plus
• Proficiency with general office software to organize information

Responsibilities

• Provide administrative and program support to TSA managers and employees
• Coordinate daily office activities, projects, and operational assignments
• Compile, organize, track, and analyze program information
• Maintain electronic records, spreadsheets, reports, and administrative files
• Prepare correspondence, meeting materials, reports, and internal communications
• Schedule meetings, maintain calendars, and track deadlines or action items
• Assist with finance, human resources, scheduling, payroll, or other program areas
• Monitor program metrics and identify incomplete or inconsistent information
• Research files, records, policies, and electronic systems
• Support new office procedures and administrative system implementations
• Communicate with employees, managers, timekeepers, financial staff, and external contacts
• Review administrative work for accuracy and compliance

Skills

Organization & detail

Written & verbal comms

Data entry & tracking

Office software familiarity

Records & document management

Calendar & deadlines coordination

Customer service

Multi-tasking

Discretion with sensitive information

Tools

Microsoft Office

Job description

Transportation Security Administration, Department of Homeland Security (TSA) is seeking Program Assistants to help keep offices and airport operations organized and running smoothly in South Solon, OH. You will support managers with administrative coordination, data tracking, scheduling, records, payroll, and daily program needs.

The role requires attention to detail, ability to handle multiple assignments, and clear communication across teams.