Program Assistant — Admin & Operations (Federal)

TSA Hiring Service; Hull (IA); On-site; USD 28,000 - 62,000; Full time

Job summary

Transportation Security Administration seeks a Program Assistant to support TSA managers and staff with day‑to‑day administrative tasks. You will help coordinate office activities, manage records, prepare materials, and ensure accurate data handling across programs.

The role emphasizes attention to detail, communication across teams, and the ability to manage multiple assignments while maintaining schedules and compliance with procedures.

Qualifications

• Experience providing administrative or program support in a busy office.
• Experience preparing reports, correspondence, spreadsheets, or presentations.
• Experience tracking deadlines, assignments, records, or performance information.
• Experience researching information in files, databases, and electronic systems.
• Experience monitoring program metrics and identifying discrepancies.
• Experience supporting payroll, timekeeping, finance, HR, or scheduling functions.
• Experience making recommendations based on administrative findings or reports.
• Experience using office software to organize information and support multiple assignments.

Responsibilities

• Provide administrative and program support to TSA managers and employees
• Help coordinate daily office activities, projects, and operational assignments
• Compile, organize, track, and analyze program information
• Maintain electronic records, spreadsheets, reports, and administrative files
• Prepare correspondence, meeting materials, reports, and internal communications
• Schedule meetings, maintain calendars, and track deadlines or action items
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas
• Monitor program metrics and help identify incomplete or inconsistent information
• Research files, records, policies, and electronic systems
• Support the implementation of new office procedures and administrative systems
• Communicate with employees, managers, timekeepers, financial staff, and external contacts
• Review administrative work for accuracy, completeness, and compliance with established procedures

Skills

Organization and attention to detail

Written and verbal communication

Data entry, tracking, and basic analys

Microsoft Office or comparable

Records and document management

Calendar, meetings, deadlines

Customer service and professional comm

Multiple assignments management

Discretion with sensitive information

Job description

Transportation Security Administration seeks a Program Assistant to support TSA managers and staff with day‑to‑day administrative tasks. You will help coordinate office activities, manage records, prepare materials, and ensure accurate data handling across programs.

The role emphasizes attention to detail, communication across teams, and the ability to manage multiple assignments while maintaining schedules and compliance with procedures.