Program Assistant

The Hollister Group; Cambridge (MA); Hybrid; USD 77,146,000 - 82,656,000; Part time

Job summary

The Hollister Group is seeking a Program Assistant to support diverse initiatives within a federally funded organization. This hybrid role offers about 30 hours per week, balancing remote work with in-office collaboration in Cambridge, MA.

You will manage applications, coordinate outreach, maintain data accuracy, and support operational activities to drive meaningful programs. Requirements include a Bachelor’s degree, strong organizational and communication skills, and experience with QuickBooks

Qualifications

• Bachelor’s degree required.
• Strong organizational and communication skills.
• Experience with QuickBooks and Mailchimp.
• Hybrid in-office/remote work capability.
• Experience supporting program administration or coordination preferred.

Responsibilities

• Collaborate with teams to ensure applications and project deliverables are organized.
• Facilitate communication and updates throughout the application process.
• Dispatch follow-up emails regarding program information and deadlines.
• Draft initial social media posts; finalization by team leads.
• Assist with reimbursement processing.
• Create event entries in the Hub Portal and QuickBooks.
• Maintain records of participant and team statuses.
• Distribute surveys prior to workshops.
• Update historical records of team outcomes and milestones.
• Monitor attendance at pre-help sessions and assist outreach.
• Manage manual data entry and maintain data integrity.
• Generate visual content for social media channels.
• Oversee contact database management in Mailchimp.

Skills

Strong organizational skills

Excellent communication

Hybrid work capability

Independent worker

Education

Bachelor's degree

Tools

QuickBooks

Mailchimp

Job description

Join Our Client as a Program Assistant and Make a Difference in a Dynamic, Impactful Environment!

Our client, a federally funded organization with a significant footprint despite a small team, is seeking a dedicated Program Assistant to support diverse initiatives within their innovative unit. This role offers a flexible hybrid schedule, combining remote and in-office work, with a commitment of approximately 30 hours per week. You’ll play a vital part in managing applications, coordinating outreach efforts, maintaining data accuracy, and supporting operational activities, all while contributing to meaningful programs that foster growth and advancement. If you are organized, proactive, and passionate about supporting impactful projects, this could be the perfect opportunity for you!

Compensation

$28.00/hr

Responsibilities

• Collaborate with teams to ensure all applications and project deliverables are uploaded and systematically organized in designated folders.
• Facilitate communication by prompting teams for updates and revisions throughout the application process.
• Dispatch follow-up emails regarding program information and upcoming deadlines shortly after workshops conclude.
• Draft initial posts for social media content, with finalization handled by team leads.
• Assist with reimbursement processing for team members and partners, ensuring accuracy and timeliness.
• Create event entries in the Hub Portal once programming details are finalized and input into QuickBooks.
• Maintain current records of participant and team statuses, including attendance, cancellations, and other updates.
• Distribute surveys prior to workshops to gather participant feedback and track engagement metrics.
• Update and preserve historical records related to team outcomes and project milestones.
• Monitor attendance at pre-help sessions, coordinate logistics, and support outreach efforts for engagement.
• Manage manual data entry across platforms, correcting discrepancies and maintaining data integrity.
• Generate visual content for social media channels to boost program visibility and engagement.
• Oversee contact database management, including segmentation and tagging within Mailchimp.

Requirements

• Strong organizational skills with meticulous attention to detail.
• Excellent communication abilities, both written and verbal.
• Proficiency in data management tools, especially QuickBooks and Mailchimp.
• Ability to work independently and collaboratively in a hybrid environment.
• Prior experience supporting program administration or project coordination is preferred.
• Educational background: Bachelor’s degree is required.
• Flexibility to adapt to varied tasks and respond proactively to project needs.

Our Commitment to Inclusion & Belonging

The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people