Program Analyst I — Child & Family Services

Commonwealth of Pennsylvania; Pennsylvania; Hybrid; USD 69,000 - 105,000; Full time

Benefits offered by this job

Health plans

Paid leave

Work-from-home opportunities

Job summary

Commonwealth of Pennsylvania seeks a Human Services Program Representative 1 in Philadelphia, PA, to evaluate service delivery, guide program improvements, and support agencies serving children and families. This Civil Service full-time role emphasizes analytical judgment to ensure integrity and standards across statewide programs.

The position offers telework options part-time, with regular hours 8:30 AM–5:00 PM, and travel as needed.

Qualifications

• Three years of professional experience developing, implementing, or evaluating a human service program, and a bachelor's degree, or an equivalent combination of experience and training.
• You must meet the PA residency requirement.
• You must be able to perform essential job functions.
• You must pass a background investigation and meet the requirements of the Child Protective Services Law.

Responsibilities

• Agency Evaluation: Conduct on-site surveys and reviews to assess service quality, compliance, and overall program performance.
• Abuse Review: Analyze allegations of child abuse in out-of-home care and review county findings for child fatalities and near fatalities.
• Data Analysis: Examine reports, plans, and financial documents to determine alignment with program goals and required standards.
• Guidance and Consultation: Provide advice to agencies, boards, and community groups to support improvements in service delivery.
• Report Preparation: Develop written reports that summarize findings, outline recommendations, and support agency decision making.
• Quality Oversight: Participate in state and federal quality reviews and support improvements to child welfare practices.

Education

Bachelor's degree

Job description

Commonwealth of Pennsylvania seeks a Human Services Program Representative 1 in Philadelphia, PA, to evaluate service delivery, guide program improvements, and support agencies serving children and families. This Civil Service full-time role emphasizes analytical judgment to ensure integrity and standards across statewide programs.

The position offers telework options part-time, with regular hours 8:30 AM–5:00 PM, and travel as needed.