Public Sector Business Analyst - Drive Child Welfare Solutions

S R International Inc; Harrisburg (Dauphin County); Sur place; USD 70 000 - 95 000; Plein temps

Résumé du poste

SR International Inc. seeks a driven Business Analyst to support the Office of Children, Youth and Families in Harrisburg, PA, helping shape systems and processes that impact child welfare across Pennsylvania.

You will gather requirements, model processes, collaborate with stakeholders and IT, and support testing and reporting to agency leadership. This role operates in a public-sector environment with meaningful impact and opportunities for growth.

Qualifications

• Bachelor's degree in a related field.
• Proven experience as a Business Analyst, preferably in government/public sector.
• Knowledge of BA methodologies, tools, and best practices.
• Experience with requirements documentation and process mapping.
• Familiarity with child welfare, human services, or social services systems is a plus.
• Proficiency in MS Office, Visio, and project management tools.
• Excellent written and verbal communication skills for diverse audiences.
• Strong analytical, problem-solving, and organizational skills.

Responsabilités

• Gather, analyze, and document business & functional requirements for OCYF programs.
• Collaborate with stakeholders, program staff, and IT to align needs with solutions.
• Develop process flow diagrams, use cases, and business process models.
• Conduct gap analyses and recommend system/workflow improvements.
• Support testing, including UAT planning, execution, and defect tracking.
• Prepare reports, presentations, and status updates for leadership and stakeholders.
• Facilitate meetings and requirements-gathering sessions with cross-functional teams.

Connaissances

Requirements gathering

Process mapping

Stakeholder management

Communication

Analytical thinking

Organizational skills

Problem-solving

Formation

Bachelor's degree in Business Administration, Information Systems, Public Administration, or related field

Outils

Microsoft Office Suite

Visio

Project management tools

Description du poste

SR International Inc. seeks a driven Business Analyst to support the Office of Children, Youth and Families in Harrisburg, PA, helping shape systems and processes that impact child welfare across Pennsylvania.

You will gather requirements, model processes, collaborate with stakeholders and IT, and support testing and reporting to agency leadership. This role operates in a public-sector environment with meaningful impact and opportunities for growth.