Remote Behavioral Health Contract Oversight Specialist

Commonwealth of Pennsylvania; Pennsylvania; Hybrid; USD 42,000 - 64,000; Full time

Job summary

The Commonwealth of Pennsylvania's Department of Human Services seeks a Human Services Program Representative 1 to support the behavioral health managed care system. You will apply analytical skills, communicate clearly, and guide contract compliance to strengthen outcomes for consumers, families, and communities.

Responsibilities include reviewing agreements, analyzing reports and data to identify trends, providing guidance to counties, conducting on-site evaluations, tracking corrective

Qualifications

• Three years of professional experience developing, implementing, or evaluating a human service program, and a bachelor’s degree.
• Or an equivalent combination of experience and training.

Responsibilities

• Contract Oversight: Review behavioral health managed care agreements and assess compliance across counties.
• Information Review: Analyze reports, data, and supporting documents to identify trends, issues, and needed actions.
• Consultation Support: Provide guidance to counties, providers, and agencies on regulations, policies, and contract requirements.
• On-Site Evaluation: Conduct visits to programs and facilities to assess safety, service delivery, and adherence to standards.
• Issue Tracking: Follow corrective actions, monitor outcomes, and report findings to appropriate groups.
• Community Engagement: Participate in meetings, committees, and reviews to represent the agency and support shared goals.

Skills

Analytical skills

Communication

Contract guidance

Education

Bachelor's degree

Job description

The Commonwealth of Pennsylvania's Department of Human Services seeks a Human Services Program Representative 1 to support the behavioral health managed care system. You will apply analytical skills, communicate clearly, and guide contract compliance to strengthen outcomes for consumers, families, and communities.

Responsibilities include reviewing agreements, analyzing reports and data to identify trends, providing guidance to counties, conducting on-site evaluations, tracking corrective