Program Analyst I, Child Welfare & Service Quality

Commonwealth of Pennsylvania; Philadelphia (Philadelphia County); Hybrid; USD 48,000 - 60,000; Full time

Benefits offered by this job

Telework option

Job summary

Commonwealth of Pennsylvania's Department of Human Services is seeking a Human Services Program Representative 1 to evaluate service delivery, guide program improvements, and support agencies serving children and families. You will use analytical judgment to ensure programs meet standards and protect vulnerable populations.

Responsibilities include on-site surveys, abuse review, data analysis, providing guidance, preparing reports, and supporting quality oversight.

Qualifications

• Three years of professional experience developing, implementing, or evaluating a human service program.
• Bachelor’s degree or an equivalent combination of experience and training.

Responsibilities

• Conduct on-site surveys and reviews to assess service quality and performance.
• Analyze abuse concerns in out-of-home care and county findings.
• Examine reports and plans to ensure alignment with standards.
• Provide guidance to agencies and community groups to improve services.
• Develop reports that summarize findings and recommendations.
• Participate in state and federal quality reviews and promote best practices.

Skills

Program evaluation

Data analysis

Report writing

Consultation

Education

Bachelor's degree

Job description

Commonwealth of Pennsylvania's Department of Human Services is seeking a Human Services Program Representative 1 to evaluate service delivery, guide program improvements, and support agencies serving children and families. You will use analytical judgment to ensure programs meet standards and protect vulnerable populations.

Responsibilities include on-site surveys, abuse review, data analysis, providing guidance, preparing reports, and supporting quality oversight.