Program Advising & Office Services Assistant

Chicago Headquarters; Chicago (IL); Hybrid; USD 31,000 - 44,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Paid time off

Job summary

IES Abroad in Chicago is hiring a Program Advising Assistant to support the Program Advising and Office Services teams. You will handle student inquiries via phone, email, and virtual meetings, assist with enrollment tasks, and help keep records accurate.

This role includes reception duties during office hours and participation in ongoing projects. Ideal candidates have at least one year of admin or student-support experience, strong communication skills, and proficiency with MS Office and

Qualifications

• Bachelor’s degree required; administrative or student support experience preferred.
• Proficient in MS Office; able to use databases and phone systems.
• Strong written and verbal communication; able to work independently and under pressure.

Responsibilities

• Assist advising team with outbound and inbound calls and emails to students and families.
• Support program and management projects and data audits.
• Answer and route calls during receptionist duty and maintain accurate records.
• Commit to diversity, equity, inclusion and anti-racism.
• Perform office services tasks like shipping or production projects.

Skills

Administrative support

MS Office

Phone systems

Communication skills

Customer service

Time management

Diversity & inclusion

Independent worker

Data entry

Education

Bachelor’s degree

Tools

Database systems

CRM systems

Job description

IES Abroad in Chicago is hiring a Program Advising Assistant to support the Program Advising and Office Services teams. You will handle student inquiries via phone, email, and virtual meetings, assist with enrollment tasks, and help keep records accurate.

This role includes reception duties during office hours and participation in ongoing projects. Ideal candidates have at least one year of admin or student-support experience, strong communication skills, and proficiency with MS Office and