Program Administrator — Lead & Support for IDD Services

The Arc Western Montana; Missoula (MT); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Paid Training

Career Growth

Meaningful Work

PTO 3 weeks

Medical Insurance

Vision, Dental, Life Insurance

Voluntary hospital indemnity

403(b) retirement plan

PSLF eligibility

Job summary

The Arc Western Montana is seeking a Program Administrator to lead and support a team of Direct Support Professionals under the supervision of a House Manager. You will manage staff schedules, approve timecards, ensure coverage, and participate in evaluations and trainings.

You’ll engage with guardians, case managers, DDP, and licensing entities, oversee PSPs, and provide hands-on care when needed, including ADLs and hygiene, with a rotating on-call schedule every 4–5 weeks.

Qualifications

• Leadership, supervisory, or case management experience; IDD experience preferred
• Experience supporting individuals with developmental disabilities and behavioral needs preferred
• Strong organizational and communication skills
• Willingness to provide direct care when needed
• At least 5 years of driving experience with a clear record to satisfy insurer requirements

Responsibilities

• Supervise and support a House Manager, Shift Lead and Direct Support Professionals
• Manage staff schedules, approve timecards, and ensure program coverage
• Conduct performance evaluations and staff trainings
• Serve as primary contact for guardians, case managers, DDP, and licensing
• Oversee person-centered planning (PSP), documentation, and assessments
• Provide hands-on care as needed, including support with ADLs and hygiene
• Rotate on-call management duties every 4–5 weeks

Skills

Leadership

Supervisory experience

Case management

Organizational skills

Communication skills

Direct care

Driving experience

Job description

The Arc Western Montana is seeking a Program Administrator to lead and support a team of Direct Support Professionals under the supervision of a House Manager. You will manage staff schedules, approve timecards, ensure coverage, and participate in evaluations and trainings.

You’ll engage with guardians, case managers, DDP, and licensing entities, oversee PSPs, and provide hands-on care when needed, including ADLs and hygiene, with a rotating on-call schedule every 4–5 weeks.