Behavioral Day Services Program Director

The Arc Mercer; Ewing Township (NJ); On-site; USD 85,000 - 100,000; Full time

Benefits offered by this job

401k with 11% match

Medical & Dental benefits

Paid Time Off

Job summary

The Arc Mercer is seeking a Program Administrator of Behavioral Day Services to lead and oversee multiple behavioral day programs for adults with intellectual and developmental disabilities. You will supervise Program Managers, collaborate with clinical and operational teams, and ensure high-quality, person-centered services.

This role emphasizes staff development, quality outcomes, and innovative programming within a values-driven, growth-focused organization.

Qualifications

• Bachelor's degree in Psychology, Social Work, Human Services, Special Education, Rehabilitation Counseling, Healthcare Administration, or a related field.
• Minimum of 5 years of experience supporting individuals with intellectual and developmental disabilities.
• Minimum of 3 years of supervisory or management experience.
• Valid New Jersey driver's license with an acceptable driving record.

Responsibilities

• Provide overall leadership and operational oversight of Behavioral Day Services programs.
• Supervise and mentor Program Managers and program staff.
• Ensure programs maintain appropriate staffing levels, regulatory compliance, and service quality.
• Lead recruitment, employee development, performance management, and retention initiatives.
• Support strategic planning, program growth, and continuous quality improvement efforts.
• Ensure delivery of high-quality, person-centered services.
• Monitor implementation of ISPs and BSPs.
• Collaborate with Behavioral Specialists, Nursing, Residential Services, Support Coordinators, families, and guardians.
• Review behavioral trends, incidents, outcomes, and quality indicators to support consumer success.
• Assist with crisis management and behavioral support strategies when needed.
• Maintain compliance with DDD, Medicaid, DHS, and agency requirements.
• Monitor documentation, audits, incident reporting, and corrective action plans.
• Partner with Quality Assurance and leadership teams during licensing reviews and regulatory inspections.
• Promote a culture of safety, accountability, and excellence.
• Expand meaningful community integration opportunities.
• Develop partnerships that support recreation, volunteerism, education, and vocational experiences.
• Support innovative program development and agency strategic initiatives.

Skills

Leadership

Communication

Problem solving

Data analysis

People management

Education

Bachelor's Degree in Psychology, Social Work, Human Services, Special Education, Rehabilitation Counseling, Healthcare Administration, or a related field

Job description

The Arc Mercer is seeking a Program Administrator of Behavioral Day Services to lead and oversee multiple behavioral day programs for adults with intellectual and developmental disabilities. You will supervise Program Managers, collaborate with clinical and operational teams, and ensure high-quality, person-centered services.

This role emphasizes staff development, quality outcomes, and innovative programming within a values-driven, growth-focused organization.