Program Administrator

The Arc Western Montana; United States; On-site; USD 51,000 - 69,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

403(b) match

PSLF eligibility

Job summary

The Arc Western Montana seeks a Program Administrator to lead and coordinate a team delivering supported living services. The role oversees a House Manager, Shift Lead and Direct Support Professionals, ensuring staffing coverage and program quality.

Responsibilities include performance evaluations, trainings, guardian and licensing liaison, and hands-on care when required. On-call rotation occurs every 4–5 weeks in a full-time schedule.

Qualifications

• Leadership and supervisory experience, preferably in IDD settings.
• Experience supporting individuals with developmental disabilities and behavioral needs.
• Strong organizational and communication skills.
• Willingness to provide direct care when needed.
• At least 5 years of driving experience with a clear record.

Responsibilities

• Supervise and support a House Manager, Shift Lead and Direct Support Professionals.
• Manage staff schedules, approve timecards, and ensure program coverage.
• Conduct performance evaluations and staff trainings.
• Serve as primary contact for guardians, case managers, DDP, and licensing.
• Oversee PSP documentation and assessments.
• Provide hands-on care as needed, including support with ADLs and hygiene.
• Rotate on-call management duties every 4–5 weeks.

Skills

Leadership

Supervisory

Case Management

IDD Experience

Organizational Skills

Communication Skills

Direct Care

Driving Experience

Job description

Description

Position: Program Administrator

Location: The Arc Western Montana

Employment Type: Full-time, Exempt (Salaried)

What We Offer:

• Annual Salary: $60,000 per annum
• Paid Training: CPR, First Aid, Mandt, Medication Certification, and more
• Career Growth: Expand your leadership skills and professional experience
• Meaningful Work: Help people live fulfilling, independent lives

Benefits:

• Up to 3 weeks of Paid Time Off (PTO) per year for full‑time employees
• Medical insurance starting at $85/month (for eligible employees)
• Affordable vision, dental and life insurance
• Voluntary hospital indemnity, critical illness and accident plans
• 403(b) retirement plan with up to 3.5% company match
• Eligibility for Public Service Loan Forgiveness (PSLF)

Your Role:

• Supervise and support a House Manager, Shift Lead and Direct Support Professionals
• Manage staff schedules, approve timecards, and ensure program coverage
• Conduct performance evaluations and staff trainings
• Serve as primary contact for guardians, case managers, DDP, and licensing
• Oversee person‑centered planning (PSP), documentation, and assessments
• Provide hands‑on care as needed, including support with ADLs and hygiene
• Rotate on‑call management duties every 4–5 weeks

Work Schedule:

• Typically Monday to Friday, standard business hours
• On‑call rotation every 4 to 5 weeks

Equal Opportunity Employer: We provide equal employment opportunities and prohibit discrimination based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

Requirements

What We’re Looking For:

• Leadership, supervisory, or case management experience; IDD experience preferred
• Experience supporting individuals with developmental disabilities and behavioral needs preferred
• Strong organizational and communication skills
• Willingness to provide direct care when needed
• At least 5 years of driving experience with a clear enough record to satisfy our insurer