Program Administrator

The Arc Western Montana; Missoula (MT); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Paid Training

Career Growth

Meaningful Work

PTO 3 weeks

Medical Insurance

Vision, Dental, Life Insurance

Voluntary hospital indemnity

403(b) retirement plan

PSLF eligibility

Job summary

The Arc Western Montana is seeking a Program Administrator to lead and support a team of Direct Support Professionals under the supervision of a House Manager. You will manage staff schedules, approve timecards, ensure coverage, and participate in evaluations and trainings.

You’ll engage with guardians, case managers, DDP, and licensing entities, oversee PSPs, and provide hands-on care when needed, including ADLs and hygiene, with a rotating on-call schedule every 4–5 weeks.

Qualifications

• Leadership, supervisory, or case management experience; IDD experience preferred
• Experience supporting individuals with developmental disabilities and behavioral needs preferred
• Strong organizational and communication skills
• Willingness to provide direct care when needed
• At least 5 years of driving experience with a clear record to satisfy insurer requirements

Responsibilities

• Supervise and support a House Manager, Shift Lead and Direct Support Professionals
• Manage staff schedules, approve timecards, and ensure program coverage
• Conduct performance evaluations and staff trainings
• Serve as primary contact for guardians, case managers, DDP, and licensing
• Oversee person-centered planning (PSP), documentation, and assessments
• Provide hands-on care as needed, including support with ADLs and hygiene
• Rotate on-call management duties every 4–5 weeks

Skills

Leadership

Supervisory experience

Case management

Organizational skills

Communication skills

Direct care

Driving experience

Job description

Description

Position: Program Administrator

Location: The Arc Western Montana

Employment Type: Full-time, Exempt (Salaried)

What We Offer:

• Annual Salary: $60,000 per annum
• Paid Training: CPR, First Aid, Mandt, Medication Certification, and more
• Career Growth: Expand your leadership skills and professional experience
• Meaningful Work: Help people live fulfilling, independent lives

Benefits:

• Up to 3 weeks of Paid Time Off (PTO) per year for full‑time employees
• Medical insurance starting at $85/month (for eligible employees)
• Affordable vision, dental and life insurance
• Voluntary hospital indemnity, critical illness and accident plans
• 403(b) retirement plan with up to 3.5% company match
• Eligibility for Public Service Loan Forgiveness (PSLF)

Your Role:

• Supervise and support a House Manager, Shift Lead and Direct Support Professionals
• Manage staff schedules, approve timecards, and ensure program coverage
• Conduct performance evaluations and staff trainings
• Serve as primary contact for guardians, case managers, DDP, and licensing
• Oversee person‑centered planning (PSP), documentation, and assessments
• Provide hands‑on care as needed, including support with ADLs and hygiene
• Rotate on‑call management duties every 4–5 weeks

Work Schedule:

• Typically Monday to Friday, standard business hours
• On‑call rotation every 4 to 5 weeks

Equal Opportunity Employer: We provide equal employment opportunities and prohibit discrimination based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

Requirements

What We’re Looking For:

• Leadership, supervisory, or case management experience; IDD experience preferred
• Experience supporting individuals with developmental disabilities and behavioral needs preferred
• Strong organizational and communication skills
• Willingness to provide direct care when needed
• At least 5 years of driving experience with a clear enough record to satisfy our insurer