Professional Services Internship - Business Operations

RippleMatch, Inc.; Redlands (CA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

401(k) plan

Profit sharing

Job summary

Esri is seeking a Professional Services Business Operations Intern in Redlands, CA to gain hands-on experience in business analysis, process improvement, project coordination, reporting, and cross-team collaboration. You will contribute to how work is planned, operated, and delivered within Professional Services.

This 12-week onsite internship begins in May or June 2027. Under mentor guidance, you will develop reports and dashboards, document operational processes, and support accounting,

Qualifications

• Enrolled in a four-year undergraduate, graduate, or PhD program.
• Pursuing a degree in business administration, operations management, finance, accounting, information systems, data analytics, project management, or related field.
• Familiarity with Microsoft 365 apps; SAP is a plus.

Responsibilities

• Collaborate with mentors and team members to help Professional Services operate effectively.
• Develop reports, tracking tools, dashboards to understand business performance and priorities.
• Support accounting and finance activities, including invoicing, vendor, staffing, scheduling, and project administration processes.

Skills

Microsoft 365

Education

Student in Bachelor's/Master's/PhD program

Tools

SAP

Job description

Professional ServicesBusiness Operations Internship

Build Business Insight That Matters

As a Professional Services Business Operations Intern at Esri, you will contribute to work that helps teams plan, operate, and deliver services effectively. You will gain practical experience in business analysis, process improvement, project coordination, reporting, and collaboration across teams while supporting Professional Services and Esri's mission.

What You'll Experience

• Collaborate with mentors and team members who help Professional Services operate effectively.
• Support business planning, project coordination, reporting, process documentation, and efforts to improve how work is completed.
• Participate in structured training on Professional Services operations, cost and schedule fundamentals, business reporting and analysis, project processes, financial processes, collaboration tools, and professional development.
• Apply training through practical assignments and projects supported by mentors.
• Use Microsoft 365 applications and business systems to organize information, analyze data, and present clear findings.
• Work with different teams to understand how financial, staffing, vendor, project, and operational information informs business decisions.
• Build professional communication, organization, problem-solving, and collaboration skills through real work.

Real Projects Interns May Work On

• Develop reports, tracking tools, presentations, or dashboards that help leaders understand business performance and priorities.
• Document and improve operational processes, onboarding resources, workflow guides, and shared reference materials.
• Support accounting and finance activities, including invoice, vendor, subcontractor, staffing, scheduling, and project administration processes.
• Analyze business data, identify trends, and summarize findings for team or leadership discussions.
• Coordinate activities across teams and help maintain accurate, easy-to-find information in shared systems.

What You'll Gain

• Hands-on experience in business operations, analysis, process improvement, and project support.
• Experience applying operational knowledge through projects supported by mentors and collaboration with other teams.
• Exposure to the systems, processes, and teams that support Professional Services delivery.
• Mentorship, feedback, and a clearer view of career paths in business operations, accounting, finance, business analysis, project coordination, and professional services.
• Connections with fellow interns and professionals across Esri.

We're Excited to Meet Students Who

• Are currently enrolled in a four-year undergraduate, graduate, or PhD program at a university in the United States, pursuing a degree in business administration, operations management, finance, accounting, information systems, data analytics, project management, or a related field, with an expected graduation date in 2027 or 2028.
• If enrolled in an undergraduate program, are currently in their junior or senior year.
• Have relevant coursework or experience, or a strong interest in business operations, accounting, finance, process improvement, data analysis, project coordination, or related areas.
• Have experience using Microsoft 365 applications, including Excel, PowerPoint, Word, Teams, and SharePoint. Familiarity with SAP is a plus but not required.
• Are curious, collaborative, detail-oriented, organized, and comfortable communicating with people across the organization.
• Can complete a consecutive, 12-week onsite internship beginning in May or June 2027 in Redlands, California.
• Are authorized to work for any employer in the United States. Visa sponsorship is not available for this position.

About Esri

Our passion for improving quality of life through geography is at the heart of everything we do. Esri's geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them.

Compensation and Benefits

The pay range for this internship takes into account education level and previous relevant work experience, including specialized skill sets. Interns who meet minimum qualifications during their internship may also qualify for a 401(k) plan and profit sharing. A reasonable estimate of the base pay range is $26 to $30 per hour.

Equal Opportunity and Accommodation Statement

Esri is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you need a reasonable accommodation for any part of the employment process, please email [e-mail] and let us know the nature of your request and your contact information. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.