Professional Reimbursement Representative

UW Health; Town of Middleton (WI); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Paid time off

Retirement plans

Parental leave

Adoption assistance

Tuition benefits

Job summary

UW Health is seeking a Professional Reimbursement Representative. This hybrid, 1.0 FTE role involves following up with third party payers and patients on outstanding balances, verifying coverage, and updating registrations as needed.

The successful candidate will have healthcare billing knowledge, Epic experience, and at least 1 year in a related field. UW Health offers strong benefits, tuition support, and flexible scheduling to support work-life balance.

Qualifications

• 1 year of experience in an insurance, finance, medical, hospital, or customer service-related field is required.
• Knowledge of medical and insurance terminology, CPT, ICD coding structures, and billing forms (UB, 1500).
• No minimum education required.
• High School Diploma or equivalent preferred.
• Associate's Degree in Business, Finance, Health Information Management, or related field preferred.

Responsibilities

• Follow up with third party payers and patients on outstanding account balances to facilitate prompt resolution of outstanding balances.
• Verify patient coverage information and update registration as required.

Skills

Customer service

Healthcare billing

Insurance terminology

Education

High School Diploma

Associate's Degree in Business/Finance/Health Information Management

Tools

Epic

Job description

Work Schedule:
This is a 1.0 FTE position. Training is required between the hours of 8am - 5pm, Monday - Friday. Once fully trained, there is additional schedule flexibility that will be discussed in the interview. Hours may vary based on the operational needs of the department. This position is hybrid and may require periodic onsite work. When on site you will work at 7974 UW Health Ct. in Madison, WI.

Be part of something remarkable

Bring your customer service experience to the #1 hospital in Wisconsin!

We are seeking a Professional Reimbursement Representative to:

Follow up with third party payers and patients on outstanding account balances (including credit balances) to facilitate prompt resolution of outstanding account balances.

Verify patient coverage information and update registration as required.

At UW Health, you will have:

• An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance.
• Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
• Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being.
• Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.
• The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions.

Qualifications

• No minimum education required.
• High School Diploma or equivalent preferred
• Associate's Degree in Business, Finance, Health Information Management, or related field preferred

Work Experience

• 1 year of experience in an insurance, finance, medical, hospital, or customer service-related field required
• Revenue Cycle (healthcare business, financial or insurance) experience.
• Epic experience
• Knowledge of medical and insurance terminology, CPT, ICD coding structures, and billing forms (UB, 1500)
• Preferred

Our Commitment to Social Impact and Belonging

UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Job Description

UW Medical Foundation benefits