Production Technician Supervisor – Lead, Resolve & Optimize

GXO Logistics, Inc.; Oklahoma City (OK); Sur place; USD 50 000 - 75 000; Plein temps

Avantages offerts par ce poste

Health insurance

401(k)

Life insurance

Disability insurance

Résumé du poste

GXO Logistics, Inc. is hiring a Production Technician Supervisor to lead staff, analyze data, and collaborate with customers to resolve issues in a fast-paced warehouse setting.

The role requires reliable shift coverage and bug-free execution of daily processes, with a focus on service quality, safety, and continuous improvement. Join a large, global logistics team committed to efficiency and customer success.

Qualifications

• 2 years of relevant work experience.
• Associate degree in Transportation or Business preferred.
• 2 years of experience in customer service, distribution or logistics.
• 2 years of experience in transportation and operations.

Responsabilités

• Act as the first line of communication with customers and warehouse sites; advise customers of service failures and coordinate resolutions.
• Audit daily order processes; ensure all orders are sent to each site.
• Monitor and report all errors for performance tracking.
• Work with Inventory Control, Transportation and warehouse sites on service resolutions.
• Oversee service provider performance and engage providers for service improvement.
• Coordinate shipment schedules and communicate order changes with warehouses.

Connaissances

Leadership

Communication

Analytical thinking

Problem solving

Formation

Associate degree in Transportation or Business

Outils

Microsoft Office

Excel

Description du poste

GXO Logistics, Inc. is hiring a Production Technician Supervisor to lead staff, analyze data, and collaborate with customers to resolve issues in a fast-paced warehouse setting.

The role requires reliable shift coverage and bug-free execution of daily processes, with a focus on service quality, safety, and continuous improvement. Join a large, global logistics team committed to efficiency and customer success.