Production Technician Supervisor – Lead & Improve Logistics

GXO Logistics, Inc.; United States; Remote; USD 52,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

401(k)

Life Insurance

Job summary

GXO Logistics, Inc. is seeking a Production Technician Supervisor to oversee personnel, analyze data, and work directly with customers to resolve issues.

The position supports a 1st shift, Monday–Friday, 7:00am–3:30pm, with travel as needed and a focus on service excellence within our logistics operations. The role emphasizes supervising daily processes, coordinating with warehouse sites, and ensuring ISO and safety/compliance standards are met across the department.

Qualifications

• 2 years of relevant work experience.
• Proficient with Microsoft Office; able to create complex Excel formulas.
• Strong communication and organizational skills.

Responsibilities

• Act as the first line of communication with customers and warehouse sites; advise of service failures and coordinate resolutions.
• Audit daily order processes; ensure all orders are sent to each site.
• Monitor and report all errors for performance tracking.
• Collaborate with Inventory Control, Transportation, and warehouses on service resolutions.
• Oversee service provider performance and engage providers for improvements.
• Coordinate shipment schedules and communicate order changes with warehouses.

Skills

Excel proficiency

Data analysis

Communication

Education

Associate degree in Transportation or Business

Job description

GXO Logistics, Inc. is seeking a Production Technician Supervisor to oversee personnel, analyze data, and work directly with customers to resolve issues.

The position supports a 1st shift, Monday–Friday, 7:00am–3:30pm, with travel as needed and a focus on service excellence within our logistics operations. The role emphasizes supervising daily processes, coordinating with warehouse sites, and ensuring ISO and safety/compliance standards are met across the department.