Production Technician Supervisor: Lead Operations & Service

GXO Logistics, Inc.; Kansas City (MO); Presencial; USD 52.000 - 68.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full health insurance

401(k)

Life insurance

Disability insurance

Descripción de la vacante

GXO Logistics, Inc. is hiring for a Production Technician Supervisor in Kansas City, MO. The role focuses on supervising personnel, analyzing data, addressing customer needs, and collaborating with multiple teams to resolve issues.

The position involves day-to-day supervision, process improvement, and ensuring service quality across warehouse sites. Strong communication, leadership, and analytical skills are essential.

Formación

• 2 years of relevant work experience
• Experience with Microsoft Office and Windows applications; ability to create complex formulas in Excel
• Associate degree in Transportation or Business preferred

Responsabilidades

• Act as the first line of communication with customers and warehouse sites; advise customers of service failures and coordinate resolutions
• Audit daily order processes; ensure all orders are sent to each site
• Monitor and report all errors for performance tracking
• Work with Inventory Control, Transportation, and warehouse sites on service resolutions
• Oversee service provider performance and engage providers for improvement
• Coordinate order changes and shipment schedules with warehouses
• Maintain ISO compliance documents and train department personnel to required standards

Conocimientos

Communication skills

Analytical skills

Organizational skills

Leadership

Educación

Associate degree in Transportation or Business

Herramientas

Microsoft Office

Excel

Descripción del empleo

GXO Logistics, Inc. is hiring for a Production Technician Supervisor in Kansas City, MO. The role focuses on supervising personnel, analyzing data, addressing customer needs, and collaborating with multiple teams to resolve issues.

The position involves day-to-day supervision, process improvement, and ensuring service quality across warehouse sites. Strong communication, leadership, and analytical skills are essential.