Production Team Lead — Growth, Impact & Benefits

Goodwill of Greater Washington; Bowie (MD); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Holiday pay

Bonus eligibility

Job summary

Goodwill of Greater Washington in Bowie, MD seeks an experienced production supervisor to lead donation processing, inventory control, and staff scheduling. You will ensure smooth production workflows, uphold safety standards, and deliver excellent donor service.

The role offers competitive pay, comprehensive benefits, paid time off, holiday pay, bonus eligibility, and a supportive team environment with growth opportunities while serving the community. No overnights required.

Qualifications

• High school diploma or equivalent with at least 6 months of supervisory experience.
• Excellent customer service skills.
• Basic computer skills.
• Strong verbal and written communication abilities.
• Ability to perform basic math.
• Ability to read and understand internal store operation documents.
• Ability to lift 40–50 pounds and stand for extended periods.

Responsibilities

• Oversee the donation flow, inventory, and production procedures.
• Provide customer service to donors and process donor receipts.
• Enforce store safety and security procedures.
• Support interviews and performance evaluations.
• Record department workflows and assist with staffing within budget.

Skills

Customer service

Verbal & written communication

Basic math

Reading procedures

Supervisory skills

Physical stamina

Education

High school diploma or equivalent

Aspiring Manager program substitute

Job description

Goodwill of Greater Washington in Bowie, MD seeks an experienced production supervisor to lead donation processing, inventory control, and staff scheduling. You will ensure smooth production workflows, uphold safety standards, and deliver excellent donor service.

The role offers competitive pay, comprehensive benefits, paid time off, holiday pay, bonus eligibility, and a supportive team environment with growth opportunities while serving the community. No overnights required.