Lead Production Supervisor - Retail Donations

Goodwill of Greater Washington; Woodbridge (VA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Healthcare

Paid time off

Bonus potential

Job summary

Goodwill of Greater Washington seeks a Production Lead to supervise donation processing and inventory flow at our Woodbridge location. You will lead a team, ensure efficient operations, and maintain service standards for donors and customers.

The role emphasizes safety, process adherence, and staff development within a community-focused retail environment. Candidates should bring supervisory experience and strong teamwork skills.

Qualifications

• High school diploma or equivalent.
• Excellent customer service skills.
• Basic computer skills.
• Ability to communicate verbally and in writing.
• Ability to perform basic math.
• Ability to read and comprehend internal store operation documents.
• Ability to stand, walk, and lift up to 40–50 pounds as needed.

Responsibilities

• Direct and supervise donation processing, inventory control, and adherence to procedures.
• Provide excellent customer service to donors and greet donors arrival.
• Assist in enforcing store safety and security procedures.
• Assist in settling complaints and providing input for interviews and evaluations.
• Oversee time and attendance, and support staff development and training.

Skills

Directing Others

Motivating Others

Customer Focus

Process Management

Functional/Technical Skills

Job description

Goodwill of Greater Washington seeks a Production Lead to supervise donation processing and inventory flow at our Woodbridge location. You will lead a team, ensure efficient operations, and maintain service standards for donors and customers.

The role emphasizes safety, process adherence, and staff development within a community-focused retail environment. Candidates should bring supervisory experience and strong teamwork skills.