Production Team Lead – Donations & Inventory (Same-Day Pay)

Goodwill-of-Greater-Washington-; Rockville (MD); Sur place; USD 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Health insurance

Paid time off

Same day pay

401(k) with match after 1 year

Employee discounts

Résumé du poste

Goodwill of Greater Washington in Rockville, MD is seeking an inventory leadership professional to oversee donation operations, inventory control, and production processes, ensuring efficiency and quality while upholding the charity's core values.

You will lead a production team, supervise staff, and partner with store operations to optimize flow, improve safety, and deliver outstanding donor service. This role offers strong benefits and growth potential.

Qualifications

• High school diploma or equivalent and at least 6 months of supervisory experience. Successful completion of GGW's Aspiring Manager and Employ Excellence Programs may be substituted for this requirement.
• Excellent customer service skills.
• Basic computer skills.
• Ability to effectively communicate verbally and in writing.
• Ability to perform basic math.
• Ability to read and comprehend internal documents related to store operations.
• Ability to perform continuous walking, stooping, standing, bending, kneeling and climbing for prolonged periods of time (up to 7 hours per 8-hour shift).
• Ability to lift up to and between 40 – 50 pounds frequently.

Responsabilités

• Monitors and ensures a smooth production process for all donation functions, inventory, control, and adherence to the agency’s production procedures and core value pledge for processors and donation.
• Fulfills the duties of all production staff (if needed) to include providing excellent customer service to donors, greeting donors and safely unloading donations from vehicles, completing donor receipts, and sorting and processing donated items into designated categories; maintains production levels and quality of merchandise to the sales floor.
• Assists in and ensures the enforcement of store safety and security procedures.
• Assists in settling complaints
• Provides input for associate interviews and performance evaluations.
• Maintains a professional appearance adhering to Goodwill uniform standards
• Assists with maintaining proper staffing as it relates to budgets.
• Assists the Assistant Production Manager to accurately record the work of the department.
• Assists with monitoring the time and attendance system.
• Assists during the interviews, trains, and instructs workers in such a manner as to develop full working potential.
• Assists with the development of efficient and effective methods and procedures for work simplification and material processing.
• Performs other duties as directed and required.

Connaissances

Directing Others

Motivating Others

Customer Focus

Process Management

Functional/Technical Skills

Formation

High School Diploma or equivalent

Description du poste

Goodwill of Greater Washington in Rockville, MD is seeking an inventory leadership professional to oversee donation operations, inventory control, and production processes, ensuring efficiency and quality while upholding the charity's core values.

You will lead a production team, supervise staff, and partner with store operations to optimize flow, improve safety, and deliver outstanding donor service. This role offers strong benefits and growth potential.