Production Team Lead - 1st Shift

Pmalladmin; Bolingbrook (IL); Hybrid; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision insurance

Life & Disability insurance

401(k) retirement plan

EAP

Paid vacation

Holidays

Employee discount

Merit-based increases

Job summary

1-800-FLOWERS.COM, INC is seeking an Assistant Supervisor for our Production department to lead and support daily operations in a fast-paced production warehouse. The role focuses on overseeing workflow, staffing, training, and maintaining safety and quality standards.

The position requires hands-on leadership, strong communication, and the ability to drive productivity while promoting a positive, high-performance work environment during 1st shift (6:30 AM – 3:00 PM). Peak schedules may vary.

Qualifications

• High school diploma, GED, or equivalent required.
• Minimum of 1 year of related experience / training, or an equivalent combination of education & experience.
• Strong training and facilitation skills are valued.

Responsibilities

• Monitor daily department efficiency using reports, calculations, administrative data, and production tracking information.
• Monitor order backlog and workflow throughout the shift, with attention to express & priority orders.
• Inspect and distribute picked materials to production lines & personnel.
• Guide and assist POCs & production staff to meet required productivity & output levels.
• Support the Department Supervisor in coordinating daily workflow, staffing, & production priorities.
• Assist with training new & existing team members & making staffing adjustments as needed.
• Ensure equipment settings are accurate & appropriate for current production needs.
• Perform routine equipment maintenance & assist the production team with diagnosing & resolving basic equipment issues.
• Identify & report safety concerns, policy violations, quality issues, & operational concerns to the Department Supervisor.
• Provide recommendations to improve productivity, workflow, & department efficiency when appropriate.
• Help maintain a clean, organized, & safe production environment.
• Promote teamwork, positive morale, accountability, & high-performance expectations.
• Demonstrate strong attendance, punctuality, & reliability while reinforcing these expectations within the team.
• Perform additional department-specific duties as assigned by the Supervisor.

Skills

Training skills

Interpersonal skills

Direction & support

Delegation & multitasking

Production knowledge

Process improvement

Windows applications

Organizational skills

Motivation & energy

Initiative & growth

English proficiency

Education

High school diploma or equivalent

1+ year related experience

Job description

1-800-FLOWERS.COM, INC is seeking an Assistant Supervisor for our Production department to lead and support daily operations in a fast-paced production warehouse. The role focuses on overseeing workflow, staffing, training, and maintaining safety and quality standards.

The position requires hands-on leadership, strong communication, and the ability to drive productivity while promoting a positive, high-performance work environment during 1st shift (6:30 AM – 3:00 PM). Peak schedules may vary.