Production Systems Technician & Field Service Pro

Konica Minolta Business Solutions U.S.A., Inc.; Indianapolis (IN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Training & development program

IT network exposure opportunities

Car allowance

Laptop & phone provided

Inclusive workplace

Comprehensive benefits

Job summary

Konica Minolta Business Solutions U.S.A., Inc. is hiring a Production Systems Specialist in Indianapolis, IN. The role focuses on servicing and repairing production print equipment, performing diagnostics, installation, and connectivity troubleshooting.

You will visit customer sites, maintain equipment, document visits, and collaborate with the Account Management team while potentially being on-call after hours. A sign-on bonus is offered.

Qualifications

• 2+ years of experience servicing/repairing office equipment, production printers preferred.
• Reliable transportation to drive to customer sites daily.
• Exposure to IT Networks or A+ / N+ Certifications are a plus.

Responsibilities

• Perform maintenance and repairs on Konica Minolta production print products, including diagnostics, break/fix, installation, and troubleshooting connectivity.
• Use and maintain a variety of tools and gauges to repair and diagnose production machinery.
• Travel to customer sites within the assigned territory and communicate scheduling and status.
• Represent Konica Minolta professionally and develop trusted customer relationships with high satisfaction.
• Document service visits and updates for each client account and collaborate with Account Management.
• May be required to be available after hours on an on-call basis.

Skills

Maintenance/repair

Customer visits

Education

High School Diploma/GED

Tools

Laptop & Phone access

Job description

Konica Minolta Business Solutions U.S.A., Inc. is hiring a Production Systems Specialist in Indianapolis, IN. The role focuses on servicing and repairing production print equipment, performing diagnostics, installation, and connectivity troubleshooting.

You will visit customer sites, maintain equipment, document visits, and collaborate with the Account Management team while potentially being on-call after hours. A sign-on bonus is offered.