Field Production Systems Technician - Repairs & IT

Konica Minolta Business Solutions U.S.A., Inc.; Pittsburgh (Allegheny County); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid training

Exposure to IT networks and automation

Competitive car allowance

Company provided laptop and phone

Inclusive workplace and benefits

Job summary

Konica Minolta Business Solutions U.S.A., Inc. is seeking a Production Systems Technician to maintain and repair our printing and production equipment. You will diagnose issues, perform installations, and document service activities across client sites in assigned territories.

We provide paid training, a laptop and phone, a competitive car allowance, and opportunities to grow with IT networks and automation services as part of our inclusive workplace.

Qualifications

• 0-2 years experience servicing/repairing office equipment or machinery.
• High School Diploma/GED or equivalent experience.
• A+ or N+ Certification preferred and exposure to IT Networks a plus.

Responsibilities

• Perform maintenance and repairs on Konica Minolta products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity.
• Responsible to use and maintain a variety of tools and gauges to repair and diagnose production machinery.
• Ability to drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling.
• Develop professional customer relationships and maintain a high level of customer satisfaction.
• Demonstrate progress in technical abilities, troubleshooting techniques and productivity.
• Log service visits and document updates to the Konica Minolta system for each client account.
• Collaborate with the Account Management team to help resolve customer issues.

Skills

Diagnostics

Repair & maintenance

Customer communication

Travel to client sites

Education

High School Diploma/GED

A+ or N+ Certification preferred

Tools

Diagnostic tools

Repair gauges/tools

Job description

Konica Minolta Business Solutions U.S.A., Inc. is seeking a Production Systems Technician to maintain and repair our printing and production equipment. You will diagnose issues, perform installations, and document service activities across client sites in assigned territories.

We provide paid training, a laptop and phone, a competitive car allowance, and opportunities to grow with IT networks and automation services as part of our inclusive workplace.