Production Systems Technician

Konica Minolta Business Solutions; Pittsburgh (Allegheny County); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid training

Competitive car allowance

Comprehensive benefits package

Job summary

Join Konica Minolta Business Solutions in Pittsburgh as a Production Systems Technician. In this role, you'll be responsible for performing maintenance and repairs on advanced products, driving to customer sites, and maintaining relationships.

A passion for technology and problem-solving is key, along with a High School Diploma or GED. This position offers hands-on training, a comprehensive benefits package, and opportunities for career growth.

Qualifications

• 0-2 years experience of servicing/repairing office equipment or machinery.
• High School Diploma/GED or equivalent experience.
• A+ or N+ Certification preferred and exposure to IT Networks a plus.

Responsibilities

• Perform maintenance and repairs on Konica Minolta products.
• Drive to customer sites within assigned territory.
• Log service visits and document updates to the system.

Skills

Mechanically inclined

Problem-solving

Customer service

Education

High School Diploma/GED

Tools

Technical diagnostic tools

Computers

Job description

Overview

Are you mechanically inclined and passionate about technology? Do you enjoy solving problems and helping people?

Join us at Konica Minolta as a Production Systems Technician!

We partner with our clients to design the Future of Work by managing and enhancing their printing equipment capabilities, improving cyber security, optimizing cloud data functionality, offering managed print, IT and automation services, and so much more! This is a great opportunity to learn new technologies while growing your career with an industry leader. Paid training is provided!

Responsibilities

What You’ll Do:

• Perform maintenance and repairs on Konica Minolta products including technical diagnostics, break/fix, installation, hardware removal and troubleshooting connectivity.
• Use and maintain a variety of tools and gauges to repair and diagnose production machinery.
• Drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling.
• Develop professional customer relationships and maintain a high level of customer satisfaction.
• Demonstrate progress in technical abilities, troubleshooting techniques and productivity.
• Log service visits and document updates to the Konica Minolta system for each client account.
• Collaborate with the Account Management team to help resolve customer issues.

Benefits

• Hands on and computer based training on current and upcoming technology products & services.
• Exposure to IT networks and services with career growth opportunities.
• Competitive car allowance program and paid mileage.
• Company provided laptop and phone.
• An inclusive and flexible workplace environment that highly values sharing of new perspectives.
• Comprehensive benefits package including paid holidays, vacation, sick time, medical/dental, 401k, employee assistance and tuition reimbursement programs.

Qualifications

Minimum:

• 0-2 years experience of servicing/repairing office equipment or machinery.
• High School Diploma/GED or equivalent experience.

Preferred:

• A+ or N+ Certification preferred and exposure to IT Networks a plus.

Equal Opportunity Employer

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer.