Office Systems Specialist

Konica Minolta Business Solutions; San Diego (CA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Paid training

Company laptop

Company phone

Car allowance

Benefits package

Job summary

Konica Minolta is seeking an Office Systems Specialist in San Diego to perform maintenance and repairs on our printing and office equipment, diagnose issues, and install hardware. The role includes driving to customer sites, documenting service visits, and maintaining strong customer relationships while expanding technical skills through hands-on training.

We offer paid training, exposure to IT networks, a competitive car allowance, a company laptop and phone, and a comprehensive benefits

Qualifications

• 0-2 years experience servicing/repairing office equipment or machinery.
• High School Diploma/GED or equivalent experience.
• A+ or N+ Certification preferred and exposure to IT Networks a plus.

Responsibilities

• Perform maintenance and repairs on Konica Minolta products including diagnostics and break/fix.
• Use and maintain a variety of tools and gauges to repair and diagnose production machinery.
• Ability to drive to customer sites within assigned territory and log service visits.
• Develop professional customer relationships and maintain high customer satisfaction.
• Demonstrate progress in technical abilities, troubleshooting techniques and productivity.
• Log service visits and document updates to systems for each client account.
• Collaborate with Account Management to resolve customer issues.

Skills

Diagnostics

Customer service

Troubleshooting

Education

High School Diploma/GED

Tools

Tools & gauges

Job description

Overview

Are you mechanically inclined and passionate about technology? Do you enjoy solving problems and helping people?

Join us at Konica Minolta as an Office Systems Specialist!

We partner with our clients to design the Future of Work by managing and enhancing their printing equipment capabilities, improving their cyber security, optimizing cloud data functionality, offering managed print, IT and automation services, and so much more! This is a great opportunity to learn new technologies while growing your career with an industry leader. Paid training is provided!

Responsibilities

What You'll Do:

• Perform maintenance and repairs on Konica Minolta products including technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity
• Responsible for using and maintaining a variety of tools and gauges to repair and diagnose production machinery
• Ability to drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling
• Develop professional customer relationships and maintain a high level of customer satisfaction
• Demonstrate progress in technical abilities, troubleshooting techniques and productivity
• Log service visits and document updates to the Konica Minolta system for each client account
• Collaborate with the Account Management team to help resolve customer issues

What We Offer

• Hands‑on and computer‑based training on current and upcoming technology products & services
• Exposure to IT networks and services with career growth opportunities
• Competitive car allowance program and paid mileage
• Company provided laptop and phone
• An inclusive and flexible workplace environment that highly values sharing of new perspectives
• Comprehensive benefits package including paid holidays, vacation, sick time, medical/dental, 401(k), employee assistance and tuition reimbursement programs

Qualifications

Minimum:

• 0-2 years experience of servicing/repairing office equipment or machinery
• High School Diploma/GED or equivalent experience

Preferred:

• A+ or N+ Certification preferred and exposure to IT Networks a plus

Salary Disclaimer

Konica Minolta is committed to transparent and equitable compensation practices. Our pay structure is designed to support employee growth, allowing individuals to progress through the salary range as they advance in their role. Actual base pay offered will vary based on a candidate's skills, experience, job‑related knowledge, geographic location, and specific business needs.

AI Disclosure

Konica Minolta Business Solutions (Canada) Ltd., or its authorized third‑party contractors, may employ Artificial Intelligence technologies to support elements of the recruitment process. Notwithstanding this, applications are reviewed by our recruitment team, who always make the final hiring decision.

EOE Statement

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer.