Production Systems Expert

Konica Minolta Business Solutions; Indianapolis (IN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive car allowance

Comprehensive benefits package

Company provided laptop and phone

Job summary

Konica Minolta Business Solutions is seeking a Production Systems Expert in Indianapolis, Indiana. The role involves performing maintenance and repairs on production print products, ensuring high customer satisfaction, and collaborating with the Account Management team.

The ideal candidate has a mechanical aptitude, reliable transportation, and preferably 2+ years experience in servicing production equipment. Join us to grow your skills and enjoy benefits like a competitive car allowance and comprehensive healthcare.

Qualifications

• 2+ years of experience preferred in servicing/repairing production equipment.
• Reliable transportation to customer sites.
• Exposure to IT Networks or A+/N+ Certifications are a plus.

Responsibilities

• Perform maintenance and repairs on production print products.
• Use and maintain various tools and gauges for repairs.
• Drive to customer sites, track inventory and customer communications.
• Represent Konica Minolta professionally while maintaining customer satisfaction.
• Log service visits and document client account updates.
• Collaborate with Account Management and other technicians.
• Availability after hours for on-call support.

Skills

Mechanical aptitude

Diagnostics and troubleshooting

Customer relationship management

Technical documentation

Education

High School Diploma/GED

Job description

Overview

Are you mechanically inclined and excited about establishing a growth-oriented career?

Join Konica Minolta as a Production Systems Expert to demonstrate your expertise in production print products and grow your skills in our wide breadth of technologically advanced products and services. We have opportunities for career growth in all areas of the company!

Join us now and receive a$1,500sign-on bonus!

Responsibilities

• Perform maintenance and repairs on Konica Minolta production print products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity
• Responsible to use and maintain a variety of tools and gauges to repair and diagnose production machinery
• Ability to drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling
• Represent Konica Minolta in a professional manner and develop trusted customer relationships while maintaining a high level of customer satisfaction
• Demonstrate progress in technical abilities, troubleshooting techniques and productivity
• Log service visits and document updates for each client account
• Collaborate with the Account Management team and other technicians as needed to help resolve customer issues and expand market share of products
• May be required to be available after hours on an on-call basis

What We Offer

• Hands on and computer-based training to further your knowledge on advanced technology products & services
• Career growth opportunities
• Competitive car allowance program and paid mileage
• Company provided laptop and phone
• An inclusive and flexible workplace environment that highly values sharing of new perspectives.
• Comprehensive benefits package including paid holidays, vacation and sick time, medical/dental, 401k, employee assistance and tuition reimbursement programs.

Minimum Qualifications

• 2+ years of experience preferred but not required servicing/repairing production equipment
• High School Diploma/GED or equivalent experience
• Reliable transportation to drive to customer sites daily
• Exposure to IT Networks or A+/N+ Certification s are a plus

Equal Employment Opportunity Statement

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer.

Solutions d'affaires Konica Minolta (Canada) Ltee. est un employeur d'opportunite egale.