Production Systems Expert

Konica Minolta Business Solutions U.S.A., Inc.; Indianapolis (IN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive car allowance program

Company provided laptop and phone

Comprehensive benefits package

Job summary

Konica Minolta Business Solutions U.S.A., Inc. is seeking a Production Systems Expert in Indianapolis, IN. This role involves maintenance and repairs on production print products, requiring a reliable candidate with 2+ years of experience preferred. Responsibilities include technical diagnostics, customer site visits, and maintaining customer satisfaction. Competitive offers include a $1,500 sign-on bonus, training, and a comprehensive benefits package.

Qualifications

• 2+ years of experience preferred in servicing or repairing production equipment.
• Reliable transportation to drive to customer sites daily.
• Exposure to IT Networks or A+/N+ Certification(s) is a plus.

Responsibilities

• Perform maintenance and repairs on production print products.
• Drive to customer sites within assigned territory.
• Log service visits and document updates for each client account.

Skills

Maintenance and repairs of production equipment

Technical diagnostics

Customer relationship management

Exposure to IT Networks

Education

High School Diploma/GED

Tools

Diagnostic tools

Computer systems

Job description

Overview

Are you mechanically inclined and excited about establishing a growth‑oriented career? Join Konica Minolta as a Production Systems Expert to demonstrate your expertise in production print products and grow your skills in a wide breadth of technologically advanced products and services. We have opportunities for career growth in all areas of the company!

Join us now and receive a $1,500 sign‑on bonus!

Responsibilities

• Perform maintenance and repairs on Konica Minolta production print products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity.
• Use and maintain a variety of tools and gauges to repair and diagnose production machinery.
• Drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling.
• Represent Konica Minolta in a professional manner and develop trusted customer relationships while maintaining a high level of customer satisfaction.
• Demonstrate progress in technical abilities, troubleshooting techniques and productivity.
• Log service visits and document updates for each client account.
• Collaborate with the Account Management team and other technicians as needed to help resolve customer issues and expand market share of products.
• May be required to be available after hours on an on‑call basis.

What We Offer

• Hands on and computer‑based training to further your knowledge on advanced technology products & services.
• Career growth opportunities.
• Competitive car allowance program and paid mileage.
• Company provided laptop and phone.
• An inclusive and flexible workplace environment that highly values sharing of new perspectives.
• Comprehensive benefits package including paid holidays, vacation and sick time, medical/dental, 401k, employee assistance and tuition reimbursement programs.

Qualifications

• 2+ years of experience preferred but not required servicing/repairing production equipment.
• High School Diploma/GED or equivalent experience.
• Reliable transportation to drive to customer sites daily.
• Exposure to IT Networks or A+/N+ Certification(s) is a plus.

Equal Opportunity Employer

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer.

Solutions d’affaires Konica Minolta (Canada) Ltée. est un employeur d'opportunité égale.