Production Support Engineer - Testing & Automation

Bank of America; Fort Worth (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Bank of America in Fort Worth seeks a Production Support Specialist to ensure stability of live test environments. You will resolve incidents, monitor system health, manage passwords, and perform RCA analyses to prevent repeats.

You will develop models, analytic tools, and tests that provide timely insights into operational health, working with process owners to understand data, flows, controls, risks, and compliance requirements.

Qualifications

• Bachelor’s degree or above in fields including Finance, Economics, Mathematics, CS, Statistics, OR related field
• Experience in testing and risk/process controls
• Strong analytical and problem-solving skills

Responsibilities

• Embodies EIT core skills: critical thinking, enterprise mindset, proactivity
• Partners with process and data owners, risk managers, GCOR, and teams for improvements
• Uses outputs to drive process improvements and timely detection of errors
• Communicates results to senior stakeholders, auditors, and regulators
• Applies experience in process and operational excellence

Skills

SAS programming

UNIX/Linux

Autosys

SQL

Debugging

Python

SDLC

Data analysis

Education

Bachelor's degree

Tools

Spark

R

Java

YAML

Job description

Bank of America in Fort Worth seeks a Production Support Specialist to ensure stability of live test environments. You will resolve incidents, monitor system health, manage passwords, and perform RCA analyses to prevent repeats.

You will develop models, analytic tools, and tests that provide timely insights into operational health, working with process owners to understand data, flows, controls, risks, and compliance requirements.