Production Support for Testing Ops

Bank of America; Charlotte (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

Bank of America seeks a Production Support Specialist within Enterprise Independent Testing to maintain live test environments and deliver timely operational insights. You will resolve incidents, monitor health, manage passwords, and perform RCA to prevent repeats.

Required skills include SAS programming, UNIX/Linux, SQL, Python, and experience with batch schedulers like Autosys. This role emphasizes collaboration across teams and adherence to policy and risk controls.

Qualifications

• Bachelor’s degree or higher in finance, economics, CS, statistics, or related fields.
• Experience with SAS programming and interpreting logs.
• Strong UNIX/Linux, batch processing, and SQL experience.

Responsibilities

• Ensure stability and continuous operation of live test production environment.
• Resolve incidents, monitor system health, and perform root cause analysis to prevent repeats.
• Develop models, tools, and scripts to provide timely insights into operational health.

Skills

SAS programming

UNIX/Linux

SQL

Python

Spark

Java

Batch processing

Education

Bachelor’s degree in Finance / Economics / CS / Statistics or related

Tools

Autosys

Job description

Bank of America seeks a Production Support Specialist within Enterprise Independent Testing to maintain live test environments and deliver timely operational insights. You will resolve incidents, monitor health, manage passwords, and perform RCA to prevent repeats.

Required skills include SAS programming, UNIX/Linux, SQL, Python, and experience with batch schedulers like Autosys. This role emphasizes collaboration across teams and adherence to policy and risk controls.