Production Support Engineer, Test & Automation

Bank of America; Plano (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

Bank of America in Plano, TX is seeking a Production Support Specialist within Enterprise Independent Testing (EIT). You will help maintain the stability of live test production environments, monitor health, resolve incidents, and perform root-cause analyses to prevent repeats.

You will develop models, analytics, and testing scripts to provide timely insights, collaborating with process owners, risk managers, and cross‑functional teams to improve controls and compliance.

Qualifications

• Bachelor’s degree or higher in a relevant field or equivalent work experience.
• Experience with SAS, UNIX/Linux, and batch processing.
• Strong programming and data testing abilities.

Responsibilities

• Maintain stability of live test production environments; resolve incidents and monitor system health.
• Perform password management and root-cause analysis to prevent repeat issues.
• Develop models, analytic tools, and testing scripts to provide actionable insights.
• Collaborate with process/data owners, risk managers, GCOR, and EIT teams on improvements.

Skills

SAS programming

Unix/Linux

Autosys

Troubleshooting

SQL

Process design

Test development

Test reporting

Test life cycle

Spark

R

Java

YAML

Python

Software lifecycle

Databases

Automation

Business knowledge

Growth mindset

Attention to detail

Education

Bachelor’s degree or above

Job description

Bank of America in Plano, TX is seeking a Production Support Specialist within Enterprise Independent Testing (EIT). You will help maintain the stability of live test production environments, monitor health, resolve incidents, and perform root-cause analyses to prevent repeats.

You will develop models, analytics, and testing scripts to provide timely insights, collaborating with process owners, risk managers, and cross‑functional teams to improve controls and compliance.