Production Support Engineer - AI Automation for Trading

Susquehanna International Group, LLP; Bala Cynwyd (PA); On-site; USD 70,000 - 110,000; Full time

Job summary

Susquehanna International Group, LLP in Bala Cynwyd, PA is seeking a Production Support Engineer for the Proprietary Trading Services team. You will monitor, troubleshoot, and maintain production systems on Windows and Linux, and build automation to reduce manual work and speed incident response.

You will collaborate with application teams to understand needs, optimize services, and support real-time trade analysis.

Qualifications

• 2-5 years of experience in an operations, systems administration, or application support related role.
• Demonstrated experience with Linux and Windows environments and a solid understanding of how multitiered systems work.
• Scripting experience with Python, PowerShell, and/or Bash to automate tasks, build tooling, and simplify repetitive work.
• Working familiarity with Kafka, MariaDB, MongoDB, InfluxDB, and ELK sufficient to support and troubleshoot production environments.
• Working knowledge of networking fundamentals.
• Previous experience within a financial services or trading environment is a plus.
• BS in Information Technology, Computer Science or Engineering, or a similar technical major preferred.

Responsibilities

• Support and maintain Windows and Linux server processes and the internally developed application services that run on them
• Monitor and support a highly distributed production system
• Work directly with application teams and other stakeholders to understand their needs and generate practical solutions
• Build automation using AI tools to reduce manual operational work and speed up incident response
• Have the autonomy to seek out and implement process optimization opportunities in support of business and technical users

Skills

Multitiered systems understanding

Automation scripting

Linux

Windows

Networking fundamentals

Education

Bachelor's degree in Information Technology, Computer Science or Engineering

Tools

Kafka

MariaDB

MongoDB

InfluxDB

ELK

Job description

Susquehanna International Group, LLP in Bala Cynwyd, PA is seeking a Production Support Engineer for the Proprietary Trading Services team. You will monitor, troubleshoot, and maintain production systems on Windows and Linux, and build automation to reduce manual work and speed incident response.

You will collaborate with application teams to understand needs, optimize services, and support real-time trade analysis.