Application Support Engineer

SIG Susquehanna; Pennsylvania; On-site; USD 85,000 - 120,000; Full time

Job summary

Susquehanna is seeking an Application Support Engineer to join our Proprietary Trading Services team. You will support Windows and Linux servers and internal services, monitor distributed systems, and work directly with application teams to deliver practical solutions.

The role emphasizes automation, profiling issues, and driving process improvements across the tech stack. Ideal candidates have 2-5 years in operations or support, strong scripting skills (Python/PowerShell/Bash), and a solid

Qualifications

• 2-5 years of experience in operations, systems administration, or application support.
• Solid understanding of Linux and Windows environments and multitiered systems.
• Scripting experience with Python, PowerShell, and/or Bash to automate tasks.
• Familiarity with Kafka, MariaDB, MongoDB, InfluxDB, and ELK for production troubleshooting.
• Working knowledge of networking fundamentals.
• Experience in financial services or trading environment is a plus.
• BS in Information Technology, Computer Science or Engineering, or a similar technical major preferred.

Responsibilities

• Support and maintain Windows and Linux server processes and internal application services.
• Monitor and support a highly distributed production system.
• Work with application teams to understand needs and generate practical solutions.
• Build automation using AI tools to reduce manual work and speed incident response.
• Seek and implement process optimization opportunities to support business and technical users.

Skills

Troubleshooting

Multi-tier systems understanding

Scripting ability

Education

BS in IT / CS / Engineering

Tools

Python

PowerShell

Bash

Kafka

MariaDB

MongoDB

InfluxDB

ELK

Job description

Overview

Susquehanna is currently looking for an Application Support Engineer to join our Proprietary Trading Services team. As part of our team, you will be working to support the firm’s core businesses, while gaining broad-based experience across multiple technologies.

Your role requires quick assessment, triage and resolutions of technical issues impacting our environment. You’ll have the opportunity to develop a range of tools used for monitoring, real-time trade analysis, and job management. Furthermore, our technology framework continues expanding and changing, introducing top of the line, dynamic technologies. All of this offers you an opportunity to enhance your technical expertise and project management skills through collaboration with development and engineering staff across the firm and our technology organization as well as through the learning opportunities exposure to such technologies can provide.

Susquehanna Engineersare:

• Able to move quickly from idea to execution, prioritizing the work that matters most to users
• Focused on the entire technical stack with an eye for building a stable, scalable, optimized environment with minimized risk
• Committed to innovation, looking for opportunities to leverage technology wherever possible to optimize processes and systems support
• Passionate about technology and interested in exploring new technologies to find the optimal solution

In this role, you will:

• Support and maintain Windows and Linux server processes and the internally developed application services that run on them
• Monitor and support a highly distributed production system
• Work directly with application teams and other stakeholders to understand their needs and generate practical solutions
• Build automation using AI tools to reduce manual operational work and speed up incident response
• Have the autonomy to seek out and implement process optimization opportunities in support of business and technical users

What we're looking for

• 2-5 years of experience in an operations, systems administration, or application support related role
• Demonstrated experience with Linux and Windows environments and a solid understanding of how multitiered systems work
• Scripting experience with Python, PowerShell, and/or Bash to automate tasks, build tooling, and simplify repetitive work
• Working familiarity with Kafka, MariaDB, MongoDB, InfluxDB, and ELK sufficient to support and troubleshoot production environments
• Working knowledge of networking fundamentals
• Previous experience within a financial services or trading environment is a plus
• BS in Information Technology, Computer Science or Engineering, or a similar technical major preferred

Visa sponsorship for work authorization is not available for this position now or in the future