Doughnut Shop Shift Lead: Elevate Guest Experience

Krispy Kreme Doughnut Corporation; Cottleville (MO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Weekly Pay

Career opportunities - we are growing!

Comprehensive benefits (medical,vision

dental insurance)

Employee discount program

401K plan

PTO

Company events

Education Reimbursement

Adoption Assistance

Life Insurance

FSA/HSA Plans

Pet Insurance

Job summary

Krispy Kreme Doughnut Corporation in Missouri is seeking a Shift Supervisor to oversee daily shop operations, ensuring safety, cleanliness, quality and a fast, friendly guest experience. You will lead a team of hourly Team Members, assist with scheduling and onboarding, and collaborate with shop leadership to support the overall operation.

This role emphasizes ownership, teamwork, and exceptional service. The ideal candidate has 2 years of relevant experience, 1 year supervising, strong problem

Qualifications

• Two years of relevant experience.
• 1 year of experience supervising a team.
• Strong problem-solving skills.
• Effective communication skills, both written and verbal.
• Commitment to an equitable, unbiased culture where peeps are empowered to showcase originality.
• Must be 18 years of age or older.
• Travel 0-10%.
• Must be authorized to work in the US without sponsorship.

Responsibilities

• Lead the day-to-day operational excellence of the shop.
• Manage the flow of service to ensure safety, cleanliness, quality, and speed.
• Help build and lead high performance team of hourly Team Members.
• Assist AM/GM with scheduling, onboarding, training, and shop tours.
• Provide exceptional customer service to guests by nurturing a culture where all people know that their wonderfully original identities are welcomed & loved.

Skills

Leadership

Communication

Problem solving

Team supervision

Customer service

Adaptability

Job description

Krispy Kreme Doughnut Corporation in Missouri is seeking a Shift Supervisor to oversee daily shop operations, ensuring safety, cleanliness, quality and a fast, friendly guest experience. You will lead a team of hourly Team Members, assist with scheduling and onboarding, and collaborate with shop leadership to support the overall operation.

This role emphasizes ownership, teamwork, and exceptional service. The ideal candidate has 2 years of relevant experience, 1 year supervising, strong problem