Production Reliability Engineer

Barclays; Hanover Township (IL); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k)

Job summary

Barclays is seeking a Production Support Engineer to monitor and maintain critical technology infrastructure, resolving complex issues with focus on reliability and scalability. The role involves collaboration with development teams and proactive automation to improve stability.

The position is based in Whippany, NJ, with base salary targets and a comprehensive benefits package. The role emphasizes leadership or individual contributor paths with responsibility for risk and controls.

Qualifications

• Deep Linux/Unix knowledge and shell scripting.
• Experience with AWS cloud platforms.
• Proficiency with scheduling tools like AutoSys.
• Monitoring/observability with Geneos ITRS.

Responsibilities

• Provide technical support for the service management function to resolve complex issues for clients; develop the support model to improve service.
• Perform preventative maintenance on hardware and software; use monitoring tools to maintain performance.
• Maintain a knowledge base with resolved cases for future reference and self-service.
• Analyze system logs and user reports to identify root causes and implement fixes or changes.
• Lead and supervise a team, guiding professional development and coordinating resources.

Skills

Linux/Unix

Shell scripting

AWS

MongoDB

AutoSys

Geneos ITRS

Tools

AutoSys

Geneos ITRS

Job description

Barclays is seeking a Production Support Engineer to monitor and maintain critical technology infrastructure, resolving complex issues with focus on reliability and scalability. The role involves collaboration with development teams and proactive automation to improve stability.

The position is based in Whippany, NJ, with base salary targets and a comprehensive benefits package. The role emphasizes leadership or individual contributor paths with responsibility for risk and controls.