Production Quality Engineer: Root Cause & Solutions

Gentex Corporation; Zeeland (MI); Hybrid; USD 75,000 - 105,000; Full time

Job summary

Gentex Corporation is seeking a Production Quality Engineer in Zeeland, MI to support the Customer Quality Engineering team. The role focuses on containment, analysis, and corrective actions for zero-mile and warranty returns.

You’ll lead cross-functional teams, communicate customer expectations to manufacturing, and prioritize quality projects to enhance product and process quality throughout the value stream.

Qualifications

• Bachelor’s degree in a engineering or quality field and related experience.
• Strong problem-solving skills using formal tools and data.
• Ability to lead cross-functional teams and communicate clearly.

Responsibilities

• Investigate customer returns using formal problem-solving tools and document in CT+.
• Lead cross-functional teams through the problem-solving process as needed.
• Coordinate improvement activities and communicate with manufacturing teams.
• Assess risk, validate changes, and drive early value-stream improvements.

Skills

Problem solving

Communication

Cross-functional teamwork

Education

Bachelor’s degree in Mechanical Engineering

Bachelor’s degree in Electrical Engineering

Bachelor’s degree in Quality

Tools

CT+

BI

Microsoft Office

Job description

Gentex Corporation is seeking a Production Quality Engineer in Zeeland, MI to support the Customer Quality Engineering team. The role focuses on containment, analysis, and corrective actions for zero-mile and warranty returns.

You’ll lead cross-functional teams, communicate customer expectations to manufacturing, and prioritize quality projects to enhance product and process quality throughout the value stream.