Production Quality Engineer

Gentex Corporation; United States; On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Job summary

Gentex Corporation seeks a technical quality engineer to support the Customer Quality Engineering team at the point of manufacturing, handling containment, analysis and corrective actions for zero-mile and warranty returns.

You will lead cross-functional teams through problem solving, communicate customer expectations to manufacturing, prioritize issues, provide customer voice to production, and drive improvements early in the value stream.

Qualifications

• Bachelor's degree in Mechanical or Electrical Engineering, Quality, or related field.
• Strong understanding of Gentex manufacturing processes.
• Proficiency with problem solving tools, CT+, and BI.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Investigate all manufacturing related customer returns using formal problem-solving tools and document in CT+.
• Lead cross-functional teams through the problem-solving process as needed.
• Clarify customer expectations and communicate to the appropriate manufacturing team.
• Prioritize quality issues and projects to be executed by the manufacturing team.
• Provide pulse of customers to the manufacturing team using various communication channels.
• Identify and coordinate continuous improvement activities within the assigned manufacturing area.
• Assess risk and validate process changes within the manufacturing process.
• Drive product/process improvements early in the manufacturing process to maximize company benefit.
• Communicate continuous improvement opportunities to product development teams for new launches.
• Other duties as assigned.

Education

Bachelor's degree in Mechanical or Electrical Engineering, Quality

Tools

CT+

BI

Microsoft Office

Job description

Position Overview

To provide technical quality engineering support to the Customer Quality Engineering team, at the point of manufacturing, in the containment, analysis, and corrective actions related to zero-mile and warranty returns from our customers.

What you'll do

• Investigate all manufacturing related customer returns using formal problem-solving tools, and documenting in CT+.
• Lead cross-functional teams through the problem-solving process, as necessary.
• Clarify customer expectations and communicate to the appropriate manufacturing team.
• Prioritize quality issues and projects to be executed by the manufacturing team.
• Provide pulse of customers to the manufacturing team using various communication channels.
• Identify and coordinate continuous improvement activities within the assigned manufacturing area.
• Assess risk and validate process changes within the manufacturing process.
• Drive product/process improvements as early as possible in the manufacturing process (value stream), to ensure greatest company benefit.
• Communicate continuous improvement opportunities to product development teams for new product launches based on lessons learned from field concerns.
• Other duties as assigned.

How you'll do it

• Influential leadership - Communicating issues and concerns using data and facts in a way that helps other achieve a collective goal.
• Establishes focus - Align personnel and other resources in a manner consistent with organizational vision and objectives.
• Provides clear direction and removes obstacles to get work done.
• Fosters teamwork - Builds effective partnerships and works collaboratively with others to meet shared objectives.
• Balances stakeholders - Anticipating and balancing the needs of multiple stakeholders.
• Listening to understand and prioritizing requirements while keeping the stakeholders updated on project status.
• Maintaining a high level of honesty, integrity, and confidentiality with respect to company matters.
• Complying with all company policies and procedures, safety regulations, company safety policies and safely perform all duties, including but not limited to, promoting a safe workplace.

What to bring

• Bachelor's degree in Mechanical Engineering, Electrical Engineering, Quality or a related field or equivalent combination of education and relevant work experience.
• Strong understanding of Gentex manufacturing processes and procedures.
• Ability to understand and communicate engineering concepts, as well as manufacturing processes.
• Proficiency in problem solving tools, CT+, and BI.
• Proficiency in Microsoft Office Suite.

What will help

• At least three years automotive experience preferred with one year in quality.

Gentex is an equal opportunity employer Gentex extends equal employment opportunities to qualified applicants and employees regardless of an individual's race, color, religion, national origin, age, sex (including pregnancy, gender identity, and sexual orientation), disability, marital status, military service, height, weight, genetic information, or any other reason protected by law.

Gentex is committed to working with and providing reasonable accommodation to applicants with disabilities. For accommodation requests, email us at [e-mail].

Gentex will not discriminate against any qualified individual who can perform the essential functions of the job with or without a reasonable accommodation.

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Our culture is built on doing things right, doing the right thing, innovation, quality, people, and business discipline - creating an environment where employees are empowered to think differently, uphold high standards, and do their best work.