Production Quality Engineer

Gentex Corporation; Zeeland (MI); Hybrid; USD 75,000 - 105,000; Full time

Job summary

Gentex Corporation is seeking a Production Quality Engineer in Zeeland, MI to support the Customer Quality Engineering team. The role focuses on containment, analysis, and corrective actions for zero-mile and warranty returns.

You’ll lead cross-functional teams, communicate customer expectations to manufacturing, and prioritize quality projects to enhance product and process quality throughout the value stream.

Qualifications

• Bachelor’s degree in a engineering or quality field and related experience.
• Strong problem-solving skills using formal tools and data.
• Ability to lead cross-functional teams and communicate clearly.

Responsibilities

• Investigate customer returns using formal problem-solving tools and document in CT+.
• Lead cross-functional teams through the problem-solving process as needed.
• Coordinate improvement activities and communicate with manufacturing teams.
• Assess risk, validate changes, and drive early value-stream improvements.

Skills

Problem solving

Communication

Cross-functional teamwork

Education

Bachelor’s degree in Mechanical Engineering

Bachelor’s degree in Electrical Engineering

Bachelor’s degree in Quality

Tools

CT+

BI

Microsoft Office

Job description

## Production Quality EngineerApply: Zeeland, MI: Full time: Posted Today: REQ026896At Gentex, you’ll help create innovative technologies that improve how people live, travel, and stay connected. Join a company driven by quality products across an evolving range of industries. **POSITION OVERVIEW**To provide technical quality engineering support to the Customer Quality Engineering team, at the point of manufacturing, in the containment, analysis, and corrective actions related to zero-mile and warranty returns from our customers.**WHAT YOU’LL DO*** Investigate all manufacturing related customer returns using formal problem-solving tools, and documenting in CT+.* Lead cross-functional teams through the problem-solving process, as necessary.* Clarify customer expectations and communicate to the appropriate manufacturing team.* Prioritize quality issues and projects to be executed by the manufacturing team.* Provide pulse of customers to the manufacturing team using various communication channels.* Identify and coordinate continuous improvement activities within the assigned manufacturing area.* Assess risk and validate process changes within the manufacturing process.* Drive product/process improvements as early as possible in the manufacturing process (value stream), to ensure greatest company benefit.* Communicate continuous improvement opportunities to product development teams for new product launches based on lessons learned from field concerns.* Other duties as assigned.**HOW YOU’LL DO IT*** Influential leadership – Communicating issues and concerns using data and facts in a way that helps other achieve a collective goal.* Establishes focus - Align personnel and other resources in a manner consistent with organizational vision and objectives. Provides clear direction and removes obstacles to get work done.* Fosters teamwork – Builds effective partnerships and works collaboratively with others to meet shared objectives.* Balances stakeholders - Anticipating and balancing the needs of multiple stakeholders. Listening to understand and prioritizing requirements while keeping the stakeholders updated on project status.* Maintaining a high level of honesty, integrity, and confidentiality with respect to company matters.* Complying with all company policies and procedures, safety regulations, company safety policies and safely perform all duties, including but not limited to, promoting a safe workplace.**WHAT TO BRING*** Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Quality or a related field or equivalent combination of education and relevant work experience.* Strong understanding of Gentex manufacturing processes and procedures.* Ability to understand and communicate engineering concepts, as well as manufacturing processes.* Proficiency in problem solving tools, CT+, and BI.* Proficiency in Microsoft Office Suite.**WHAT WILL HELP*** At least three years automotive experience preferred with one year in quality.